can't restart providers

[jeff spicoli]

Hi all. I've been using avast for a long time and recently realized that I didn't need to have all the usual providers running. I don't use IM or P2P so I disabled those providers.
However, I stopped a provider that I'd like to start using again but when I right click the avast icon in the system tray, the resume provider menu thingy is greyed out, stopping me from being able to access it.
I apologize ahead of time if this is an old issue that was resolved long ago. I just joined this forum tonight. Can anyone help me figure out why I can't access the resume provider menu?

[DavidR]

Which provider and how did you stop it?

Have you tried left clicking the avast button to bring up the on-acces screen and select the provider you want to resume and click the Start button?

[jeff spicoli]

Thank you for the speedy reply. Now I feel real stupid. I forgot that if you double left click the icon you get a whole different interface. You made me realize that I was being a mental weenie. Thanks for your input, oh, and don't tell anyone else I asked this question..

[DavidR]

Welcome to the forums.

More stupid would have been not to ask, I won't tell anyone if you don't

However, if the resume provider in the right click context menu is grayed out, that is effectively saying you haven't got any providers paused. You could have Terminated a provider, which would stop it not pause it, in that case the resume would be grayed out as no providers are paused.

[hrova]

DavidR...

I made that very mistake earlier....

Original Poster,

The Resume only works if a provider is paused, not stopped (terminated)...

[heleloy]

hi there mates,

what should I do if I terminated a provider and want it back again ?

[DavidR]

Start it again, open the avast On-Access Scanners interface, left click on the avast icon in the system tray.

[heleloy]

I feel very stupid 

thank you for the reply David..

cheers..

[MikeBCda]

What about the Stop/Start On-Access Protection item at the bottom of the right-click menu?  Is "Start" only shown as an option if you've stopped all providers?

(Edit) Never mind, just answered my own question.  I stopped the I.M. provider, and that menu item still shows as "Stop ... Protection".  So it looks like "Start" is an option only if all have been stoppped.

[DavidR]

I feel very stupid 

thank you for the reply David..

As I have said before not so stupid as not to ask
Welcome to the forums.