Author Topic: Avast Premier won't update  (Read 4725 times)

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Avast Premier won't update
« on: December 16, 2017, 11:33:34 PM »
For a long time now my Avast Premier will not update or connect to my account.
I uninstalled it reinstalled it.
Still broke.
I'm disgusted with it.
See some pictures---









As long as I can update the virus definitions at Techspot I will use Premier until my subscription expires.
Then I will uninstall Avast & find something better.
Something that works like it is supposed to work.

Offline Asyn

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Re: Avast Premier won't update
« Reply #1 on: December 17, 2017, 12:14:46 AM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Premier won't update
« Reply #2 on: December 17, 2017, 01:07:26 AM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

64 Bit OS Windows 8.1 Pro
SP ?
No other AVs.
I can't remember. I've used Avast for a long time.
It used to work good.
I have this version---


Would it do me any good to install this version---





Offline Asyn

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Re: Avast Premier won't update
« Reply #3 on: December 17, 2017, 08:02:52 AM »
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Premier won't update
« Reply #4 on: December 17, 2017, 08:18:56 AM »
ok.
Working on it.

Offline Asyn

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Re: Avast Premier won't update
« Reply #5 on: December 17, 2017, 08:20:30 AM »
OK, report back.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Premier won't update
« Reply #6 on: December 17, 2017, 11:04:55 AM »
I did as you suggested.
It did not help.
I'm glad I had a macrium image to fall back on.

If anyone asks me about Avast I will tell them not to waste their money on such a shoddy product.
Bye-bye. >:(

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Re: Avast Premier won't update
« Reply #7 on: December 17, 2017, 11:08:30 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Premier won't update
« Reply #8 on: December 21, 2017, 11:23:30 AM »
It seems to be working now.
12/21/2017





I hope it keeps on working.

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Re: Avast Premier won't update
« Reply #9 on: December 21, 2017, 11:27:58 AM »
It seems to be working now.
12/21/2017
Thanks for the feedback.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Premier won't update
« Reply #10 on: January 07, 2018, 04:54:22 PM »
As of today it is still working. :)

You helped me & you may be able to help this guy---

https://forum.avast.com/index.php?topic=212674.msg1440066#msg1440066

Making a sticky thread would probably be good for this issue. :)

Thank you.

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Re: Avast Premier won't update
« Reply #11 on: January 07, 2018, 05:21:04 PM »
You helped me & you may be able to help this guy---
https://forum.avast.com/index.php?topic=212674.msg1440066#msg1440066
The OP marked it a s solved already.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0