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Author Topic: Premier Smart Scan stuck at 41 percent  (Read 2422 times)

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Premier Smart Scan stuck at 41 percent
« on: December 16, 2017, 11:22:41 PM »
Have tried everything I know to do (not much), but it gets to the bad browser add-ons and just can't get past it. It never gives me an error message or completes the scan. I just get to about 8 hours or so and give up. Have reinstalled. Same thing.

I keep seeing where others have had the scan be stuck but not at this specific point, so I don't know how to fix now. Suggestions, please? Thanks!

Windows 10, Chrome, HP Spectre
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Offline Asyn

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Re: Premier Smart Scan stuck at 41 percent
« Reply #1 on: December 16, 2017, 11:27:34 PM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Premier Smart Scan stuck at 41 percent
« Reply #2 on: December 16, 2017, 11:43:26 PM »
Forgive me, please. I'm new. If I don't want to be an unpaid beta tester, when can I expect this to become an actual update and be fixed? Are they usually pretty quick about it?
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Offline Asyn

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Re: Premier Smart Scan stuck at 41 percent
« Reply #3 on: December 16, 2017, 11:48:35 PM »
Yep, 17.9 should be out soon...
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Premier Smart Scan stuck at 41 percent
« Reply #4 on: December 16, 2017, 11:52:46 PM »
Thank you!
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Offline Asyn

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Re: Premier Smart Scan stuck at 41 percent
« Reply #5 on: December 16, 2017, 11:57:18 PM »
You're welcome.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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