Author Topic: Version: 17.9.2322  (Read 73231 times)

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Offline MartinZ

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Re: NEW Version: 17.9.2322
« Reply #120 on: January 03, 2018, 09:24:49 AM »
Sorry but with the new version breaking outlook,  I've uninstalled Avast and started using Bitdefender.  IF  avast fix the bug then maybe I'll come back.  And to be clear, I run 2 networks with over 50 other users, so its not just me walking away.
Avast, please fix this quickly, to retain customers.

 Bugs in your email protection are kind of a big deal to not be responding to!

Sorry for the trouble, it's fixed now.

Offline abruptum

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Re: NEW Version: 17.9.2322
« Reply #121 on: January 03, 2018, 12:37:21 PM »
Because there is a bug in Chromium that caused the UI to crash on slower CPUs. So it's safer to have specific process for each window. But after PC start you should have just one AvastUI.exe running.
I see two AvastUI.exe constantly running. Second process is not gone after PC start.
Why do you even use Chromium ? It is a known memory hog.
This version is so bad that for the first time in the past 3 or 4 years, I was checking your competition.

Offline Asyn

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Re: NEW Version: 17.9.2322
« Reply #122 on: January 03, 2018, 01:36:51 PM »
Why do you even use Chromium ? It is a known memory hog.
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Offline thehod

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Re: NEW Version: 17.9.2322
« Reply #123 on: January 03, 2018, 11:05:36 PM »
Avast Free AV 17.9.2322 has moved a file to the Virus Chest. I need to restore it but the drop-down arrow that should give me the option to restore is not working. It 'quivers' when the mouse hovers over it (the arrow) but nothing happens.

BTW, first attempt at asking a question - hope I got it right / sorry if not...! :P

Online DavidR

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Re: NEW Version: 17.9.2322
« Reply #124 on: January 03, 2018, 11:17:58 PM »
Avast Free AV 17.9.2322 has moved a file to the Virus Chest. I need to restore it but the drop-down arrow that should give me the option to restore is not working. It 'quivers' when the mouse hovers over it (the arrow) but nothing happens.
snip>

How are you trying to access the Virus Chest (via the Avast User Interface or directly from the avast tray icon) ?

I'm able to access the Virus Chest (by either method above), select one of my test files, and the drop down options are displayed.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: NEW Version: 17.9.2322
« Reply #125 on: January 04, 2018, 01:26:28 PM »
Because there is a bug in Chromium that caused the UI to crash on slower CPUs. So it's safer to have specific process for each window. But after PC start you should have just one AvastUI.exe running.

I see two AvastUI.exe constantly running. Second process is not gone after PC start.
Why do you even use Chromium ? It is a known memory hog.
This version is so bad that for the first time in the past 3 or 4 years, I was checking your competition.

Same problem.
After about 15 minutes from the start of the PC appears the second process that consumes about 83.250kb of ram (Windows 7 64bit). And it stays as long as I do not turn off the pc

Offline Rundvleeskroket

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Re: NEW Version: 17.9.2322
« Reply #126 on: January 04, 2018, 01:47:18 PM »
Me three. Two processes. 17MB and 83MB. Making 100MB or so. For a UI... smh.

Sometimes the 83MB process goes away, but often it just sits there.
« Last Edit: January 04, 2018, 01:48:52 PM by Rundvleeskroket »

Offline thehod

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Re: NEW Version: 17.9.2322
« Reply #127 on: January 04, 2018, 07:16:20 PM »
Avast Free AV 17.9.2322 has moved a file to the Virus Chest. I need to restore it but the drop-down arrow that should give me the option to restore is not working. It 'quivers' when the mouse hovers over it (the arrow) but nothing happens.
snip>

How are you trying to access the Virus Chest (via the Avast User Interface or directly from the avast tray icon) ?

I'm able to access the Virus Chest (by either method above), select one of my test files, and the drop down options are displayed.


How strange - tried it again today and the options pop-up now appears! Managed to restore the needed file. Thanks for your reply. 

By the by, I don't have a tray icon for Avast, but I think I can do all I need to from the main Avast UI.  If some things might be easier to get to from a tray icon, how can I get one? Settings > General > Show Avast tray icon is checked, but icon not present. Thanks.

Online DavidR

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Re: NEW Version: 17.9.2322
« Reply #128 on: January 04, 2018, 09:10:48 PM »
You're welcome.

The avast tray icon should be enabled as part of the installation.  Do you have any other security based programs that might block new start-up entries ?

You could try an Avast Repair > Control Panel > Programs and Features > Avast Antivirus > Change - from the next window select Repair.
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Offline bob3160

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Re: NEW Version: 17.9.2322
« Reply #129 on: January 05, 2018, 11:01:56 PM »

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
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Offline TheOwner

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Re: NEW Version: 17.9.2322
« Reply #130 on: January 06, 2018, 02:02:40 PM »
Second AvastUI.exe is no longer executed and autominimalizing is gone. Thanks for fix.

Offline thehod

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Re: NEW Version: 17.9.2322
« Reply #131 on: January 06, 2018, 05:30:15 PM »
(re:- no icon in systray problem)

to DavidR - Repair fixed it, icon now in systray.
to bob3160 - useful link; not now needed, but I have saved it 'just in case!'.
Thank you both for your quick and helpful replies  :D

Online DavidR

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Re: NEW Version: 17.9.2322
« Reply #132 on: January 06, 2018, 06:20:09 PM »
(re:- no icon in systray problem)

to DavidR - Repair fixed it, icon now in systray.
to bob3160 - useful link; not now needed, but I have saved it 'just in case!'.
Thank you both for your quick and helpful replies  :D

No problem, glad I could help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: NEW Version: 17.9.2322
« Reply #133 on: January 06, 2018, 06:30:33 PM »
Second AvastUI.exe is no longer executed and autominimalizing is gone. Thanks for fix.

True! But I did not download any updates. Has something changed with virus definition updates or straming update?

Online DavidR

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Re: NEW Version: 17.9.2322
« Reply #134 on: January 06, 2018, 06:33:40 PM »
Second AvastUI.exe is no longer executed and autominimalizing is gone. Thanks for fix.

True! But I did not download any updates. Has something changed with virus definition updates or straming update?

Micro updates can be delivered outside of a full program update.  The Virus Definitions update can have engine updates.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security