Author Topic: Latest Free Avast Mail Add-in causing Outlook 2016 to close.  (Read 10171 times)

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Offline Bluejonny

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #30 on: December 26, 2017, 11:37:19 AM »
Very poor as it looks like the software was not adequately tested with the world's most used email client. Same problem here Outlook 2016 and Windows 7 SP2.

Offline rocksteady

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #31 on: December 26, 2017, 01:36:29 PM »
Lao Pan's solution in reply#20 is the obvious fix until Avast sort themselves out. It's quick, it's easy, and it works.

Unfortunately Lao Pan's workround did'nt work for me on Outlook 2010.
Ed

Offline cawork

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #32 on: December 26, 2017, 02:28:16 PM »
Here, same problem.
Windows 10 64 bits, outlook 2010.
Solution in # 20 don't work too.

Offline Jim282

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #33 on: December 26, 2017, 04:54:31 PM »
All -

A modified approach to #20 worked for me. 

Win10 Pro, Outlook 2016 (O365) with iCloud add-ins. 

In Avast Setting:  Components > Customize (on Mail Shield > Uncheck Scan newsgroups messages (NNTP)

Reboot.  This stopped my crashing issue.  I hope it helps some of you guys. 

Jim

Offline avast_User_461

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #34 on: December 27, 2017, 02:27:22 AM »
A modified approach to #20 worked for me. 

... but not worked for me and many others users!
Where are Avast developers?
When they fix this f*****g problem?
C'mon guys - do something!

Offline lmphillips1956

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #35 on: December 27, 2017, 05:56:11 AM »
My fix worked but is temporary  and does not require the multiple reboots suggested in #20 reply.

Build `17.9.2322 has an obvious flaw working with the spam protection add-in.

I simply reverted back to build 17.8.2318 and changed updates to manual.  I updated the virus defs and left the engine update alone.

All worked again with no problems or errors.

This is temporary until we hear from the developers about a fix  and update because it's obviously and flawed program update.

   

Offline avast_User_461

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #36 on: December 27, 2017, 02:09:37 PM »
I simply reverted back to build 17.8.2318 and changed updates to manual.

... ok, but where can i back to old version?

AVAST DEVELOPERS - HOW LONG WE HAVE TO WAIT FOR SOMEBODY FIX THIS BUG?

I paid for Avast Internet Security and i can't use it now - that is ridiculous! :(

Offline changpy

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #37 on: December 28, 2017, 07:39:44 AM »
Since the latest program update of Avast Free, I cannot use the Mail Add-in as Outlook 2016 disables it as it stops Outlook working. As of this moment I have no email protection.  :(
Window 7 64 bit Pro
Having just paid for a multi-year upgrade on a full security suite from Avast, I was quite disappointed when the Avast Add-In crashed.  It had been working quite well with dedicated buttons on the menu ribbon for BlackList and WhiteList.  Very accessible and functional.  Suddenly ....poof.  And Microsoft Outlook informs you that the Avast Add-In is causing Outllook to crash and it must therefore be disabled.
It seems like quite a few people have this problem.  Does anyone from Avast read and respond to these queries?  Those who are paying extra for the protection expect it to work, at least better than the free version.

Offline jsaeger

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #38 on: December 28, 2017, 11:30:21 AM »
Windows 10 64bit - Office 365 - Outlook 2016

Where is an update for this error? I paid money for this software and it can not protect me as promised.

Offline hectic-mmv

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #39 on: December 28, 2017, 11:55:11 AM »
Temporary fix available
- https://forum.avast.com/index.php?topic=212301.0

Permanent fix coming soon.

Offline pat.fleck

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #40 on: February 02, 2018, 12:17:49 PM »
It's doing it AGAIN!!!!! I can't fecking believe this...

Offline nick288

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Re: Latest Free Avast Mail Add-in causing Outlook 2016 to close.
« Reply #41 on: October 22, 2018, 01:33:35 PM »
Getting this problem on a new install of Avast. Add-in disabled because slow to load. Outlook 2013 and 2016 crashed whilst Avast was installed.