Author Topic: Account activation  (Read 590 times)

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Offline realmuddy

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Account activation
« on: December 23, 2017, 12:40:41 AM »
I had to reset my computer recently and now I can't activate Avast even though I have a valid activation key. I put the activation code in and it says it is activated but it isn't. Can you help, please?

Phillip

Offline DavidR

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Re: Account activation
« Reply #1 on: December 23, 2017, 01:14:00 AM »
I don't know how many times you might have used the activation code, but there is a limit.

Have you tried using the license file ?
If you haven't saved your license file, you can try the Resend avast License https://www.avast.com/resend-license-paid.php, you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was sent.

Have you linked/connected this installation to your my.avast.com account, you should be able to apply the license.

WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.595) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro