Author Topic: Why my AVAST Automatically pop-up a void window !!!  (Read 2609 times)

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Why my AVAST Automatically pop-up a void window !!!
« on: December 25, 2017, 03:23:21 AM »
Recently I update my Avast Free Antivirus program.

However, it begin to pop-up a void window after a while from PC starting!!!

It never happened before!!
« Last Edit: December 25, 2017, 03:43:33 AM by g1o2n3g4 »

Offline Pondus

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Re: Why my AVAST Automatically pop-up a void window !!!
« Reply #1 on: December 25, 2017, 03:27:40 AM »
Quote
However, it can pop-up a void window!!!
What is a void window ?

Post screenshot



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Re: Why my AVAST Automatically pop-up a void window !!!
« Reply #2 on: December 25, 2017, 03:33:38 AM »
I attach the screenshot.

My OS: Win8.1


Is there someone coming to solve it????
« Last Edit: December 25, 2017, 07:57:22 AM by g1o2n3g4 »

Offline Alikhan

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Re: Why my AVAST Automatically pop-up a void window !!!
« Reply #3 on: December 25, 2017, 02:26:11 PM »
Have you blocked AvastUI from accessing the internet?
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

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Re: Why my AVAST Automatically pop-up a void window !!!
« Reply #4 on: December 26, 2017, 01:56:10 AM »
 
My PC has  been always connecting to Internet.

I have uninstalled newest version, and back to version-17.8.2318. Then, the void window has not come out yet.
« Last Edit: December 26, 2017, 01:59:34 AM by g1o2n3g4 »


Offline Asyn

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Re: Why my AVAST Automatically pop-up a void window !!!
« Reply #6 on: December 26, 2017, 02:35:32 PM »
You need to allow AvastUI.exe in your firewall.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Tomaso

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Re: Why my AVAST Automatically pop-up a void window !!!
« Reply #7 on: December 26, 2017, 03:06:56 PM »
You need to allow AvastUI.exe in your firewall.
Yeah, I've already posted this as a workaround:
https://forum.avast.com/index.php?topic=212045.msg1436992#msg1436992
But this is just a temporary fix.
There's no reason why AvastUI.exe should require an internet connection at all times.
The user interface isn't supposed to cause any issues just because the user's computer is offline!

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Re: Why my AVAST Automatically pop-up a void window !!!
« Reply #8 on: December 26, 2017, 03:13:08 PM »
You can submit your feedback in "About Avast".
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Why my AVAST Automatically pop-up a void window !!!
« Reply #9 on: December 28, 2017, 03:12:48 AM »
Will the pop-up void window problem be solved for next version?

 If it will, I can update for the next version. If it won't, I'll use version-17.8 all the time.
« Last Edit: December 29, 2017, 02:15:12 AM by g1o2n3g4 »