Author Topic: Avast Free AV Version 17.9.2322 locks up file handles  (Read 8089 times)

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Offline bob3160

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #15 on: December 30, 2017, 06:11:30 PM »
"I fonud they are locked by explorer.exe,and explorer.exe can't be shut down by the windows task manager."
In Windows 10, there are options for explorer.exe

(snip)
Another reason to upgrade. :)


uh....you misunderstand.
there are options for explorer.exe by the XP task manager  ,too.
in normal situation,explorer.exe can be shut down.
what cause explorer.exe frozen is avast.
Probably protected by the Avast Self Defense module:



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Offline jd19

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #16 on: January 03, 2018, 11:47:38 AM »
I've exactly the same issue on two machines; one XP Home,  the other XP Pro.

I've not noticed a relationship between files types, more file size. Bigger or multiple files actually copy/paste successfully it's just that the copying pop-up stays open with a few seconds remaining. When the operation is cancelled the file, or the last file in a batch remains locked and I need to stop/restart explorer to access the file or to shut down.

Offline patclash

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #17 on: January 03, 2018, 12:25:42 PM »
I've exactly the same issue on two machines; one XP Home,  the other XP Pro.

I've not noticed a relationship between files types, more file size. Bigger or multiple files actually copy/paste successfully it's just that the copying pop-up stays open with a few seconds remaining. When the operation is cancelled the file, or the last file in a batch remains locked and I need to stop/restart explorer to access the file or to shut down.

Same here on 2 XP SP3
I just uninstall the 17.9 version on one machine and reinstall the previous 17.8 version and all this hang are gone
(I will do this too on other PC )

Offline Alikhan

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #18 on: January 03, 2018, 01:29:03 PM »
The Avast team were unable to reproduce this issue on Win 7. However, they were able to reproduce it from Win XP.

The fix for Win XP will be out soon with the next micro update.
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Offline jd19

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #19 on: January 03, 2018, 04:26:06 PM »
The fix for Win XP will be out soon with the next micro update.

Thanks for the reply.

I'll probably wait for the update rather than roll back.


Offline patclash

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #20 on: January 05, 2018, 08:52:14 AM »
I've exactly the same issue on two machines; one XP Home,  the other XP Pro.

I've not noticed a relationship between files types, more file size. Bigger or multiple files actually copy/paste successfully it's just that the copying pop-up stays open with a few seconds remaining. When the operation is cancelled the file, or the last file in a batch remains locked and I need to stop/restart explorer to access the file or to shut down.

Same here on 2 XP SP3
I just uninstall the 17.9 version on one machine and reinstall the previous 17.8 version and all this hang are gone
(I will do this too on other PC )

The Avast team were unable to reproduce this issue on Win 7. However, they were able to reproduce it from Win XP.

The fix for Win XP will be out soon with the next micro update.

My 2 PC automatically update from 17.8 to 17.9 (without my permission !!!  >:( )

I test a backup folder with Xcopy and it still hand on files !!!
I was hopping this update was for the fix  :'(


Offline Alikhan

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #21 on: January 09, 2018, 02:37:36 PM »
The micro update should hopefully go out today. The fix is currently still in progress.
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

Offline Alikhan

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #22 on: January 10, 2018, 08:36:16 PM »
The micro-update from Avast to correct the new file-copy problem was released 3 hours ago. The fix will automatically roll out within the next 12 hours but you can do it manually now.

Running AVEmUpdate.exe as admin from Avast directory and rebooting or you can execute: schtasks.exe /Run /TN "Avast Emergency Update"
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Offline bob3160

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #23 on: January 10, 2018, 08:42:52 PM »
The micro-update from Avast to correct the new file-copy problem was released 3 hours ago. The fix will automatically roll out within the next 12 hours but you can do it manually now.

Running AVEmUpdate.exe as admin from Avast directory and rebooting or you can execute: schtasks.exe /Run /TN "Avast Emergency Update"
https://www.youtube.com/watch?v=S4o-5GjNujw
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Offline jd19

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #24 on: January 11, 2018, 04:58:59 PM »
Thanks

I updated as described above and I've had no problems copying/pasting since then,

Offline wmail2001

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #25 on: January 12, 2018, 07:07:56 PM »
Thanks

I updated as described above and I've had no problems copying/pasting since then,

Did you also install Microsoft patches or just the Avast update?

Regards

Offline jd19

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Re: Avast Free AV Version 17.9.2322 locks up file handles
« Reply #26 on: January 15, 2018, 11:03:14 AM »

Did you also install Microsoft patches or just the Avast update?

Regards

Just the Avast update.

The Avast version still shows 19.9.2332 and a release date of 21.12.2017, but the build number has changed to 17.9. 3761.278.