Author Topic: HAVEN'T GOTTEN MY REFUND OVER 2 WEEKS... STILL LESS THAN 1 MONTH  (Read 51 times)

0 Members and 1 Guest are viewing this topic.

Offline iceybelle1

  • Newbie
  • *
  • Posts: 1
I was debited 49.99 dollars for Avast premium cleanup. That very minute I requested for a refund by login into a portal that had product key details etc...once the refund request was sent, I noticed the product key became faint font and the option of requesting for a refund wasn't there anymore so I guessed my request had been received. Although i didnt get a confirmation mail about my request, instead I got a "Welcome back mail".  its almost 3 weeks and I haven't gotten a refund. I haven't sent another request because I read somewhere that sending multiple request is a wrong move. Its still less than a month so im being proactive in finding a solution so Avast representatives don't use that against me. I am very upset because I need the money urgently.

Please Help!

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 64623
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: HAVEN'T GOTTEN MY REFUND OVER 2 WEEKS... STILL LESS THAN 1 MONTH
« Reply #1 on: May 22, 2020, 12:08:57 PM »
Hi, post your ticket-ID.
Win 8.1 [x64] - Avast PremSec 20.4.2408.B#3 [UI.518] - CC 5.65 - EEK - Firefox ESR 68.8 [NS/AOS/uBO/PB] - TB 68.8.1 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0