Author Topic: Cancel Cleanup Premium auto renewal  (Read 78365 times)

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Offline Neilina

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Re: Cancel Cleanup Premium auto renewal
« Reply #105 on: April 20, 2020, 01:06:12 AM »
Hi,
I have the Avast Premium Security Free Trial and i want to cancel it and not charging me for it.
I can't do it myself because i can't find a unsubscribe function. My subscription ends today.
My license: MxxxxxxxxxxxxxxxxxxxxA

Thank you
« Last Edit: April 21, 2020, 10:23:17 AM by r@vast »

Offline r@vast

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Re: Cancel Cleanup Premium auto renewal
« Reply #106 on: April 21, 2020, 10:24:06 AM »
Hi,
I have the Avast Premium Security Free Trial and i want to cancel it and not charging me for it.
I can't do it myself because i can't find a unsubscribe function. My subscription ends today.
My license: MxxxxxxxxxxxxxxxxxxxxA

Thank you

Hi,

This has already been cancelled.

Offline MajorBunch

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Re: Cancel Cleanup Premium auto renewal
« Reply #107 on: April 23, 2020, 03:13:51 PM »
Hi, I'm having the same issues as the last few replies. Could you unsubscribe me and my husband from the 60-day trial as well? It's supposed to end soon.

License for Avast Cleanup is 8xxxxxxxxS


Also please unsubscribe from Avast Free antivirus.
My husband's License for Avast Free is Bxxxxxxxxxxxx2
My license for Avast Free is RxxxxxxxxxxxxxN.


« Last Edit: April 27, 2020, 10:09:22 AM by r@vast »

Offline r@vast

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Re: Cancel Cleanup Premium auto renewal
« Reply #108 on: April 27, 2020, 10:10:31 AM »
Hi, I'm having the same issues as the last few replies. Could you unsubscribe me and my husband from the 60-day trial as well? It's supposed to end soon.

License for Avast Cleanup is 8xxxxxxxxS


Also please unsubscribe from Avast Free antivirus.
My husband's License for Avast Free is Bxxxxxxxxxxxx2
My license for Avast Free is RxxxxxxxxxxxxxN.

Hi,

All subscriptions have now been cancelled.

Offline Paola59

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Re: Cancel Cleanup Premium auto renewal
« Reply #109 on: May 04, 2020, 08:12:15 PM »
Hi all

I also have this problem and I’m not able to retrieve the mail with order number nor to retrieve the order number with credit card number. The subscription is not visible in the account, only license number is locally present on my computer. Is there anything I can do? Otherwise, I’m thinking about blocking my credit card.

Thanks

Offline bob3160

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Re: Cancel Cleanup Premium auto renewal
« Reply #110 on: May 04, 2020, 10:06:28 PM »
Hi all

I also have this problem and I’m not able to retrieve the mail with order number nor to retrieve the order number with credit card number. The subscription is not visible in the account, only license number is locally present on my computer. Is there anything I can do? Otherwise, I’m thinking about blocking my credit card.

Thanks
Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline aurejajasionyte4

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Re: Cancel Cleanup Premium auto renewal
« Reply #111 on: May 22, 2020, 12:12:48 PM »
Hi, I activated the Avast Cleanup premium license for the 60 days trial period. Could you please cancel my license? The license code is: Uxxxxxxxxxxxxxxx
« Last Edit: May 25, 2020, 11:40:07 AM by r@vast »

Offline r@vast

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Re: Cancel Cleanup Premium auto renewal
« Reply #112 on: May 25, 2020, 11:40:42 AM »
Hi, I activated the Avast Cleanup premium license for the 60 days trial period. Could you please cancel my license? The license code is: Uxxxxxxxxxxxxxxx

Hi,

It has been cancelled.

Offline Marty33

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Re: Cancel Cleanup Premium auto renewal
« Reply #113 on: May 31, 2020, 08:17:11 PM »
I'm posting my first comment and see it is in response to the Cancel Cleanup Premium auto-renewal? I just signed up yesterday for the annual premium service. All I can say at the moment is that my computer for the first time is working fast. This was a problem for a long time. It literally took over two hours + for the last step in the cleanup process. I'm completely happy at the moment but the only problem that I have and would appreciate an answer is that it told me that the price was $19.99 plus taxes and I ended up being charged $39.99 plus taxes. Why was I not told about the extra charge?

Offline r@vast

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Re: Cancel Cleanup Premium auto renewal
« Reply #114 on: June 01, 2020, 09:00:57 AM »
I'm posting my first comment and see it is in response to the Cancel Cleanup Premium auto-renewal? I just signed up yesterday for the annual premium service. All I can say at the moment is that my computer for the first time is working fast. This was a problem for a long time. It literally took over two hours + for the last step in the cleanup process. I'm completely happy at the moment but the only problem that I have and would appreciate an answer is that it told me that the price was $19.99 plus taxes and I ended up being charged $39.99 plus taxes. Why was I not told about the extra charge?

Hi,

You ordered two products.
Avast Cleanup Premium and Avast Driver Updater.
The order details for these two products were sent via email on 5/30/20 to dxxxxxxxx7@yahoo.com

Offline James1090

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Re: Cancel Cleanup Premium auto renewal
« Reply #115 on: June 05, 2020, 08:18:17 PM »
Hi, I'm in a similar situation where i want to cancel cleanup premium but haven't received an order Id, likely due to a misspelling when entering my email address. Can you cancel my subscription please?

Regards James.

Offline bob3160

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Re: Cancel Cleanup Premium auto renewal
« Reply #116 on: June 05, 2020, 09:51:14 PM »
Hi, I'm in a similar situation where i want to cancel cleanup premium but haven't received an order Id, likely due to a misspelling when entering my email address. Can you cancel my subscription please?

Regards James.
Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Stellarman

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Re: Cancel Cleanup Premium auto renewal
« Reply #117 on: June 08, 2020, 10:50:39 AM »
Hi, I'm in a similar situation where i want to cancel cleanup premium but haven't received an order Id, likely due to a misspelling when entering my email address. Can you cancel my subscription please?

Regards James.

Hi,

unfortunately I am not able to track down your record based on the email you have registered here on the forum.

Ideally I would need your activation code to be able to pair it with your record, so please send it to me via PM and I will cancel the subscription for you.

Thank you!

Offline r@vast

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Re: Cancel Cleanup Premium auto renewal
« Reply #118 on: June 08, 2020, 12:13:39 PM »
Hi, I'm in a similar situation where i want to cancel cleanup premium but haven't received an order Id, likely due to a misspelling when entering my email address. Can you cancel my subscription please?

Regards James.

Hi,

unfortunately I am not able to track down your record based on the email you have registered here on the forum.

Ideally I would need your activation code to be able to pair it with your record, so please send it to me via PM and I will cancel the subscription for you.

Thank you!

@James1090, I have replied to your PM.

Offline Goons

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Re: Cancel Cleanup Premium auto renewal
« Reply #119 on: June 09, 2020, 12:51:57 PM »
Hello, I never received the confirmation email for my trial purchase.
I'd like it so that my subscription is cancelled.

Edit: Resolved.
« Last Edit: June 09, 2020, 12:55:08 PM by Goons »