Author Topic: Cancel Cleanup Premium auto renewal  (Read 97878 times)

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Offline BenP3

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Re: Cancel Cleanup Premium auto renewal
« Reply #165 on: April 01, 2021, 03:57:12 PM »
Hi, I would like to cancel my Cleanup Premium. I do not have the orderID nor the order confirmation e-mail, so please assist me to stop the auto renewal.
https://forum.avast.com/index.php?topic=212576.msg1594881#msg1594881

I did send out the request as told, then explained the situation in the reply. But have not heard from them since.
I was hoping the customer support would show up and take care of it as some of the previous members  were were taken care of.
It can take 7 - 10 business days. If it's been longer than post again so we can alert Avast.

I see, just thought posting would be faster than e-mailing back and forth. Thank you for the update, I will wait for the assistance.