Author Topic: Cancel Cleanup Premium auto renewal  (Read 36561 times)

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Offline bob3160

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Re: Cancel Cleanup Premium auto renewal
« Reply #75 on: September 13, 2019, 03:48:22 PM »
I got the 2 free trails and paid them through my paypal. I didn't receive any kind of confirmation or order ID. I looked this up and now I don't want to have anything to do with this. I would like to cancel everything please.

The my.avast site won't work, I can't ask for help because I don't have an order number, and I just want to prevent being charged anything.
Please read and follow the instructions.
https://forum.avast.com/index.php?topic=212576.msg1516721#msg1516721
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Offline Boldsukh

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Re: Cancel Cleanup Premium auto renewal
« Reply #76 on: October 04, 2019, 07:20:44 AM »
Hello Stellerman,

Could you please cancel my avast premium clean-up.
I can not find an unsubscribe function on my account.

Thanks
Bold

Offline Stellarman

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Re: Cancel Cleanup Premium auto renewal
« Reply #77 on: October 04, 2019, 12:29:56 PM »
Hello Stellerman,

Could you please cancel my avast premium clean-up.
I can not find an unsubscribe function on my account.

Thanks
Bold

Hi,

you had only Avast Premium Security Trial active in your account, so I cancelled the subscription for that one.

License is still valid until Nov/18/2019 so you can enjoy the product until then.

Have a nice day.

Offline Anneli6

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Re: Cancel Cleanup Premium auto renewal
« Reply #78 on: October 05, 2019, 02:24:17 PM »
Hello

Could someone please cancel my Avast Cleanup Premium. I can't find a way to cancel it from the software itself and it's not even showing on my subscriptions page.

Offline Stellarman

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Re: Cancel Cleanup Premium auto renewal
« Reply #79 on: October 07, 2019, 09:35:46 AM »
Hello

Could someone please cancel my Avast Cleanup Premium. I can't find a way to cancel it from the software itself and it's not even showing on my subscriptions page.

Hi,

first of all, I can see only Avast Premium Security associated with your email address registered here on the forum.
I assume it is the product you would like to cancel the subscription for.
If so, then your subscription has already been cancelled on October 5.

However your license is still valid until October 1 2020 so you can still enjoy our product until then.

Thank you and have a nice day.