Cancel Cleanup Premium auto renewal

[Asyn]

By the way, the current year is 2020, the question when you want to post something only accepts 2019 as an answer.

Thanks, I forwarded it.

[Stellarman]

Please cancel my free trail for premium cleanup. I can't get find a way to cancel in the app.

Hi,

your subscription has already been cancelled on Dec/30/2019.

The trial period is still valid until Jan/12/2020 so you can still enjoy our product until then.

Thank you and have a nice day.

[Stellarman]

Hi, I want to cancel my subscription for Avast Cleanup Premium (60 day trial), I did not get any confirmation e-mail.
If by any means I was succesful cancelling it on my own while getting lost in the support section, would you send me an e-mail regardless?
Thanks

Hi,

your subscription has already been cancelled on Jan/03/2020.

The trial period is still valid until Mar/03/2020 so you can still enjoy our product until then.

Thank you and have a nice day.

[keeft]

Hi,

Can you please cancel my Cleanup Trial?

Licence: DRWQBP-RHJDMJ-4XU9PE

Regards,

[Stellarman]

Hi,

Can you please cancel my Cleanup Trial?

Licence: DRWQBP-RHJDMJ-4XU9PE

Regards,

Hi,

I just cancelled your subscription.

The trial period is still valid until April 3 so you can still enjoy our product until then.

Thank you and have a nice day.

[Fanni3]

 signed up for the free trial version of Clean up premium but I don't want it to renew on 23 Feb.
I did not recieve any emails or order ID and it not showing it when reminds me of the renewal. I can't disable it anywhere.
Please help me, I only have the license number  QE5P3S - JK9MMJ - 4749ME

[Stellarman]

signed up for the free trial version of Clean up premium but I don't want it to renew on 23 Feb.
I did not recieve any emails or order ID and it not showing it when reminds me of the renewal. I can't disable it anywhere.
Please help me, I only have the license number  QE5P3S - JK9MMJ - 4749ME

Hi,

I just cancelled your subscription.

The trial period is still valid until February 23 so you can still enjoy our product until then.

Thank you and have a nice day.

[razielsoulshadow]

Hi, I'm having the same issues as the last few replies. Could you unsubscribe me from the 60-day trial as well? It's supposed to end tomorrow...

License is QDWVYH-LY78A2-4P49TJ

Thanks!

[r@vast]

Hi, I'm having the same issues as the last few replies. Could you unsubscribe me from the 60-day trial as well? It's supposed to end tomorrow...

License is QDWVYH-LY78A2-4P49TJ

Thanks!

Hi,

Your auto-renewal for Avast Cleanup Premium has been cancelled.

[Joop10]

Hi,

I have the same. I would like to cancel my trial under license number 3QDC4Y-MJERRJ-4XC9KW.

Kind regards,

Joop

[r@vast]

Hi,

I have the same. I would like to cancel my trial under license number 3QDC4Y-MJERRJ-4XC9KW.

Kind regards,

Joop

Hi,

Your auto-renewal has been cancelled.
You can continue using Avast Cleanup Premium until Apr/01/2020.

[razielsoulshadow]

Hi, I'm having the same issues as the last few replies. Could you unsubscribe me from the 60-day trial as well? It's supposed to end tomorrow...

License is QDWVYH-LY78A2-4P49TJ

Thanks!

Hi,

Your auto-renewal for Avast Cleanup Premium has been cancelled.

For everyone who comes on here, I'd like to mention that it turns out my auto-renewal was only cancelled AFTER they converted my trial into a year's paid subscription. And charged me for it. Two days before my 60-day trial was to end, which they luckily gave me evidence of. Now I have to take it up with my credit card company anyway. Be careful, just because they say they unsubscribed you doesn't mean they didn't charge you.

[Asyn]

-> https://support.avast.com/article/24/ (Orders/Subscriptions/Refunds)

[andrei.bisoc]

Hi Stellarman
I have the Avast Premium Security Free Trial and i want to cancel it and not charging me for it.
I can't do it myself because i can't find a unsubscribe function.
License key : UJ5FEC-UQDDDJ-5F49ZJ

[Stellarman]

Hi Stellarman
I have the Avast Premium Security Free Trial and i want to cancel it and not charging me for it.
I can't do it myself because i can't find a unsubscribe function.
License key : UJ5FEC-UQDDDJ-5F49ZJ

Hi,

I just cancelled your subscription.

The trial period is still valid until June 4 so you can still enjoy our product until then.

Thank you and have a nice day.