Hello, I've been reading this with great interest as I'm one of the many who has been caught in the Avast web. I signed up for the 'free' trial of Avast CleanUp Premium, received the e-mail confirming my details, password etc, but when I tried to cancel the subscription, was sent round in circles with 'password not recognised' and 'no e-mail address registered' messages.
Pure unadulterated sharp practice!
I am using the password confirmed in Avast's confirmation e-mail, which also confirms the e-mail address!! I'll give Avast 7 days to get this sorted and my subscription cancelled, then I'll plaster this experience all over every social media possible.
Not a Company I'll be having anything to do with ever again.....