Intel Bug Meltdown/Spectre Win 10 Update - Contact your Anti-Virus AV to confirm

[contl]

How do I know if I have an old Business 8?

I have Avast Small Office Administration
Program Version 1.3.3.112
Database Version 1450

Program Versions Delivered to Desktop
Program Version 8.0.1609
Version 180105-0

Thanks

[Spec8472]

contl: Program Version 8.0.1609 is "old Business 8"

[contl]

How do I update the program? All automatic updates say "I'm up to date"?

Thanks

[Spec8472]

contl: You have latest version of this business product line. New business product line is more targeted on small business.

[contl]

Ok, so bottom line is I should start seeing this update (reg setting) being pushed out in the next 12 hours or so?

Thank you

[REDACTED]

Uninstalled, rebooted, and now windows defender has set the flag... so we'll never know if reinstalling Avast would have fixed the problem.
And frankly I'm a tad hesitant to re-install the product, for fear of incompatibility somehow, given Avast wasn't setting the flag and we don't seem to know why...

Alan

[Spec8472]

Ok, so bottom line is I should start seeing this update (reg setting) being pushed out in the next 12 hours or so?

Thank you

Correct

[Srfrdrew]

This is what I'm showing right now... It is showing up to date on all the clients but not sure if this up to date with the micro fix, Using the Avast for Business online version

Please advise?

Program version
17.8 (2527)  Up to date
Virus definitions version
180105-2  Up to date

[REDACTED]

My team has been on your help desk call for almost 2 hours trying to reach someone that can answer our questions regarding this issue.  From what your reps have told us, you have disbanded your direct business support so we are having trouble speaking with someone. 

Any suggestions on a number we can call to have some of these questions answered?

[Asyn]

My team has been on your help desk call for almost 2 hours trying to reach someone that can answer our questions regarding this issue.  From what your reps have told us, you have disbanded your direct business support so we are having trouble speaking with someone. 

Any suggestions on a number we can call to have some of these questions answered?

Business Support: https://www.avast.com/en-us/business-support

[f23948]

Spec8472, did i get microupdate?

[Config]
LastAppliedPatchId=378

Code: [Select]

  Current version: 2322
  Current update version: 324
  Guid: 04b441ce-8f08-4efc-985e-9503398ddb0f
  Midex: 2AD6D2168AABA23715334F4FABAA199A7845C6AE5FDDEAD80230575941C15115
  GetSourceType START
  GetSourceType END
  PerformRemoteOp START
    PerformRemoteHttpOp START
      PerformRemoteHttpOp: Url: http://ip-info.ff.avast.com/v2/info
      CopyResourceToFileOrBuffer START
      CopyResourceToFileOrBuffer END long=0
    PerformRemoteHttpOp END long=0
  PerformRemoteOp END long=0
LoadConfig END long=0
DeleteAlreadyExecutedRestartJobs_2 START
  DeleteAlreadyExecutedRestartJobs_2 START
    PrepareSchedulerInterface START
    PrepareSchedulerInterface END long=0
  DeleteAlreadyExecutedRestartJobs_2 END long=0
DeleteAlreadyExecutedRestartJobs_2 END long=0
WaitForInternetConnection START
  CheckInternetConnection START
    PerformRemoteHttpOp START
      PerformRemoteHttpOp: Url: http://emupdate.avcdn.net/files/emupdate/pong.txt
    PerformRemoteHttpOp END long=0
    Internet connection detected using 1
  CheckInternetConnection END long=0
WaitForInternetConnection END long=0
PrepareRemotePatchDescriptor START
  MakeTemporaryFileName START
  MakeTemporaryFileName END CString=C:\Program Files\AVAST Software\Avast\Setup\40683257-86c5-4d8a-9417-5eb5d2c95abd.ini

  MakeFileLocal START
    GetSourceType START
    GetSourceType END
    PerformRemoteOp START
      PerformRemoteHttpOp START
        PerformRemoteHttpOp: Url: http://emupdate.avcdn.net/files/emupdate/patches.ini
        CopyResourceToFileOrBuffer START
        CopyResourceToFileOrBuffer END long=0
      PerformRemoteHttpOp END long=0
    PerformRemoteOp END long=0
    File:C:\Program Files\AVAST Software\Avast\Setup\40683257-86c5-4d8a-9417-5eb5d2c95abd.ini first 16 bytes of signatur
e: 450868A61389CB677B6105A1DA7E751E
  MakeFileLocal END long=0
PrepareRemotePatchDescriptor END long=0
No patches available
PrepareRemoteUpdateDescriptor START
  MakeTemporaryFileName START
  MakeTemporaryFileName END CString=C:\Program Files\AVAST Software\Avast\Setup\ea90512c-24ec-486d-a98e-8f3c284a4ed5.xml

  MakeFileLocal START
    GetSourceType START
    GetSourceType END
    PerformRemoteOp START
      PerformRemoteHttpOp START
        PerformRemoteHttpOp: Url: http://emupdate.avcdn.net/files/emupdate/updates.xml
        CopyResourceToFileOrBuffer START
        CopyResourceToFileOrBuffer END long=0
      PerformRemoteHttpOp END long=0
    PerformRemoteOp END long=0
    File:C:\Program Files\AVAST Software\Avast\Setup\ea90512c-24ec-486d-a98e-8f3c284a4ed5.xml first 16 bytes of signatur
e: 0E175753EC9CD2E0A3D9E0E85510BA89
  MakeFileLocal END long=0
  GetUpdatesInfo START
    GetUpdatesInfoFromXmlRoot START
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        EvaluateVersionCondition START
        EvaluateVersionCondition END long=0
        Condition result: TRUE
        GetUpdatesInfoFromXmlRoot START
          Condition result: TRUE
          ReadXmlNodeUpdateInfo START
          ReadXmlNodeUpdateInfo END long=0
        GetUpdatesInfoFromXmlRoot END long=1168
      GetUpdatesInfoFromXmlRoot END long=1168
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        EvaluateVersionCondition START
        EvaluateVersionCondition END long=0
        Condition result: FALSE
      GetUpdatesInfoFromXmlRoot END long=1168
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        Condition result: TRUE
        ReadXmlNodeUpdateInfo START
        ReadXmlNodeUpdateInfo END long=0
      GetUpdatesInfoFromXmlRoot END long=1168
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        EvaluateVersionCondition START
        EvaluateVersionCondition END long=0
        Condition result: TRUE
        GetUpdatesInfoFromXmlRoot START
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          Condition result: FALSE
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          EvaluateTimeCondition START
          EvaluateTimeCondition END long=0
          Condition result: TRUE
          GetUpdatesInfoFromXmlRoot START
            Condition result: TRUE
            ReadXmlNodeUpdateInfo START
            ReadXmlNodeUpdateInfo END long=0
          GetUpdatesInfoFromXmlRoot END long=1168
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          EvaluateTimeCondition START
          EvaluateTimeCondition END long=0
          Condition result: TRUE
          GetUpdatesInfoFromXmlRoot START
            Condition result: TRUE
            ReadXmlNodeUpdateInfo START
            ReadXmlNodeUpdateInfo END long=0
          GetUpdatesInfoFromXmlRoot END long=1168
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          EvaluateTimeCondition START
          EvaluateTimeCondition END long=0
          Condition result: TRUE
          GetUpdatesInfoFromXmlRoot START
            Condition result: TRUE
            ReadXmlNodeUpdateInfo START
            ReadXmlNodeUpdateInfo END long=0
          GetUpdatesInfoFromXmlRoot END long=1168
          EvaluateGuidCondition START
          EvaluateGuidCondition END long=0
          EvaluateTimeCondition START
          EvaluateTimeCondition END long=0
          Condition result: TRUE
          GetUpdatesInfoFromXmlRoot START
            Condition result: TRUE
            ReadXmlNodeUpdateInfo START
            ReadXmlNodeUpdateInfo END long=0
          GetUpdatesInfoFromXmlRoot END long=1168
        GetUpdatesInfoFromXmlRoot END long=1168
      GetUpdatesInfoFromXmlRoot END long=1168
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        EvaluateIniCondition START
        EvaluateIniCondition END long=0
        Condition result: FALSE
      GetUpdatesInfoFromXmlRoot END long=1168
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        EvaluateVersionCondition START
        EvaluateVersionCondition END long=0
        Condition result: TRUE
        GetUpdatesInfoFromXmlRoot START
          Condition result: TRUE
          ReadXmlNodeUpdateInfo START
          ReadXmlNodeUpdateInfo END long=0
        GetUpdatesInfoFromXmlRoot END long=0
      GetUpdatesInfoFromXmlRoot END long=0
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        EvaluateVersionCondition START
        EvaluateVersionCondition END long=0
        Condition result: TRUE
        GetUpdatesInfoFromXmlRoot START
          Condition result: TRUE
          ReadXmlNodeUpdateInfo START
          ReadXmlNodeUpdateInfo END long=0
        GetUpdatesInfoFromXmlRoot END long=0
      GetUpdatesInfoFromXmlRoot END long=0
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: FALSE
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        EvaluateVersionCondition START
        EvaluateVersionCondition END long=0
        Condition result: TRUE
        GetUpdatesInfoFromXmlRoot START
          Condition result: TRUE
          ReadXmlNodeUpdateInfo START
          ReadXmlNodeUpdateInfo END long=0
        GetUpdatesInfoFromXmlRoot END long=0
      GetUpdatesInfoFromXmlRoot END long=0
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        Condition result: TRUE
        ReadXmlNodeUpdateInfo START
        ReadXmlNodeUpdateInfo END long=0
      GetUpdatesInfoFromXmlRoot END long=0
      EvaluateVersionCondition START
      EvaluateVersionCondition END long=0
      Condition result: TRUE
      GetUpdatesInfoFromXmlRoot START
        EvaluateVersionCondition START
        EvaluateVersionCondition END long=0
        Condition result: TRUE
        GetUpdatesInfoFromXmlRoot START
          Condition result: TRUE
          ReadXmlNodeUpdateInfo START
          ReadXmlNodeUpdateInfo END long=0
        GetUpdatesInfoFromXmlRoot END long=0
      GetUpdatesInfoFromXmlRoot END long=0
    GetUpdatesInfoFromXmlRoot END long=0
    MicroUpdate available for product home: version:2322
  GetUpdatesInfo END long=0
PrepareRemoteUpdateDescriptor END long=0
ApplyUpdates START
  ApplyUpdate START
    MakeTemporaryFileName START
    MakeTemporaryFileName END CString=C:\Program Files\AVAST Software\Avast\Setup\f9f9d17b-b804-4701-96b9-25082c08b3fd.c
ab
    MakeFileLocal START
      GetSourceType START
      GetSourceType END
      PerformRemoteOp START
        PerformRemoteHttpOp START
          PerformRemoteHttpOp: Url: http://securebrowser.avast.tools.avcdn.net/tools/avast/securebrowser/diff/safer-upda
te.cab
          CopyResourceToFileOrBuffer START
          CopyResourceToFileOrBuffer END long=0
        PerformRemoteHttpOp END long=0
      PerformRemoteOp END long=0
      File:C:\Program Files\AVAST Software\Avast\Setup\f9f9d17b-b804-4701-96b9-25082c08b3fd.cab first 16 bytes of signat
ure: 4B526BEAF909E5F2EC95A09282572EBB
    MakeFileLocal END long=0
    ApplyCabUpdate START
      MakeTemporaryFileName START
      MakeTemporaryFileName END CString=C:\Program Files\AVAST Software\Avast\Setup\d7221466-9b69-4caa-81ca-f9e3dd4f5d57

      ApplyXmlUpdate START
        ApplyXmlUpdateFromXmlRoot START
          EvaluateRegistryCondition START
          EvaluateRegistryCondition END long=0
          Condition result: TRUE
          ApplyXmlUpdateFromXmlRoot START
            EvaluateRegistryCondition START
            EvaluateRegistryCondition END long=0
            Condition result: TRUE
            ApplyXmlUpdateFromXmlRoot START
              EvaluateIniCondition START
              EvaluateIniCondition END long=0
              Condition result: FALSE
            ApplyXmlUpdateFromXmlRoot END long=0
          ApplyXmlUpdateFromXmlRoot END long=0
        ApplyXmlUpdateFromXmlRoot END long=0
        HandleProductActions START
        HandleProductActions END long=0
        HandleFiles START
        HandleFiles END long=0
        HandleProductActions START
        HandleProductActions END long=0
        HandleProductActions START
        HandleProductActions END long=0
        HandleRegistry START
        HandleRegistry END long=0
        HandleProductActions START
        HandleProductActions END long=0
        HandleProductActions START
        HandleProductActions END long=0
        HandleExecutes START
        HandleExecutes END long=0
        HandleProductActions START
        HandleProductActions END long=0
        HandleVersions START
        HandleVersions END long=0
        HandleNotifications START
        HandleNotifications END long=0
      ApplyXmlUpdate END long=0
    ApplyCabUpdate END long=0
  ApplyUpdate END long=0
ApplyUpdates END long=0
GetSourceType START
GetSourceType END
PerformRemoteHttpOp START
  PerformRemoteHttpOp: Url: http://v7event.stats.avast.com/cgi-bin/iavsevents.cgi
  CopyFileOrBufferToResource START
  CopyFileOrBufferToResource END long=0
PerformRemoteHttpOp END long=0
FreeSchedulerInterface START
FreeSchedulerInterface END long=0
_tWinMain final result: 0

Press any key to exit console...

[REDACTED]

when i input AvEmUpdate.exe /debug i get "this app cannot run on your pc, to find a version for your pc, check with your software publisher" im already  on the new windows update, dunno if im screwed

[Asyn]

Spec8472, did i get microupdate?

Yep.

[REDACTED]

I have the registry key and Win 10 but am not getting the update, so did some research and turns out my CPU is not affected.  The research took me to Intel's page: https://www.intel.com/content/www/us/en/support/articles/000025619/software.html where there is information and a tool you can download and run to tell you if you need to patch.  Also another page stated that Intel hoped to have fixes for 90% of processors by 12th January 2018.  I hope this info helps.

[Asyn]

I have the registry key and Win 10 but am not getting the update, so did some research and turns out my CPU is not affected.  The research took me to Intel's page: https://www.intel.com/content/www/us/en/support/articles/000025619/software.html where there is information and a tool you can download and run to tell you if you need to patch.  Also another page stated that Intel hoped to have fixes for 90% of processors by 12th January 2018.  I hope this info helps.

Not related to the bug discussed here.