Author Topic: Activation code is not available for clean up premium  (Read 3157 times)

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Activation code is not available for clean up premium
« on: January 04, 2018, 04:51:00 PM »
How can I get help from support service? I have bought it on 31st Dec 2017. Still did not get my activation code.

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Re: Activation code is not available for clean up premium
« Reply #1 on: January 04, 2018, 05:06:53 PM »
i bought mine yesterday and it activated by itself

Offline Asyn

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Re: Activation code is not available for clean up premium
« Reply #2 on: January 05, 2018, 06:34:21 AM »
How can I get help from support service? I have bought it on 31st Dec 2017. Still did not get my activation code.
-> https://support.avast.com/article/Troubleshoot-activation
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Activation code is not available for clean up premium
« Reply #3 on: March 23, 2018, 08:49:17 AM »
I bought the right to use the clean up tool, but when I enter the code, the avast says the activation code I entered does not exist.
I cut-and-pasted and entered the code, there is no room for entering incorrect code.

Offline Asyn

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Re: Activation code is not available for clean up premium
« Reply #4 on: March 23, 2018, 09:01:48 AM »
I bought the right to use the clean up tool, but when I enter the code, the avast says the activation code I entered does not exist.
I cut-and-pasted and entered the code, there is no room for entering incorrect code.
See Reply #2.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline dweeks

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Re: Activation code is not available for clean up premium
« Reply #5 on: March 23, 2018, 01:16:31 PM »
I bought the right to use the clean up tool, but when I enter the code, the avast says the activation code I entered does not exist.
I cut-and-pasted and entered the code, there is no room for entering incorrect code.


I have the exact same problem. Following the procedures in Reply #2 didn't solve the problem. I have tried getting the Activation Code from my account page for three days. I receive this: "ERROR (305) The requested service is not available at the moment."

Offline Asyn

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Re: Activation code is not available for clean up premium
« Reply #6 on: March 23, 2018, 02:50:54 PM »
I have the exact same problem. Following the procedures in Reply #2 didn't solve the problem.
Contact support: https://support.avast.com/contact
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Stellarman

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Re: Activation code is not available for clean up premium
« Reply #7 on: April 03, 2018, 01:42:36 PM »
I bought the right to use the clean up tool, but when I enter the code, the avast says the activation code I entered does not exist.
I cut-and-pasted and entered the code, there is no room for entering incorrect code.


I have the exact same problem. Following the procedures in Reply #2 didn't solve the problem. I have tried getting the Activation Code from my account page for three days. I receive this: "ERROR (305) The requested service is not available at the moment."

Hello,

this is strange and definitely not the intended behavior.

Could you please check whether you got an order confirmation email from Avast with the activation code like it is visible here: https://support.avast.com/en-us/article/205/?

Thank you.

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Re: Activation code is not available for clean up premium
« Reply #8 on: April 08, 2018, 02:09:16 PM »
J'ai également le même problème : "code d'activation incorrect" erreur 305. désinstallé et ré-installé le programme et rien y fait !!!???