Author Topic: AVAST tried to charge me without authorization  (Read 956 times)

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REDACTED

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AVAST tried to charge me without authorization
« on: January 06, 2018, 11:21:22 AM »
They tried to charge my credit card without authorization. I cannot sent them message to IT department as page is not found! Extremely disappointing in this brand. Never use it again. Tryng to cancel renewal also password is not coming to my email. I want them to contact me immediately.

REDACTED

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Re: AVAST tried to charge me without authorization
« Reply #1 on: January 06, 2018, 12:52:59 PM »
It is not "without authorization"

Somehow, somewhere , buried deep inside the process, you gave them authorization to charge you or, at best you did not say "no"
This is typical for Avast!, and many complained about that.

Offline Asyn

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Re: AVAST tried to charge me without authorization
« Reply #2 on: January 06, 2018, 05:27:35 PM »
They tried to charge my credit card without authorization. I cannot sent them message to IT department as page is not found! Extremely disappointing in this brand. Never use it again. Tryng to cancel renewal also password is not coming to my email. I want them to contact me immediately.
-> https://support.avast.com/article/24/ (Orders and Renewals)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0