Author Topic: Avast Installation Frozen at 16%  (Read 2065 times)

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Avast Installation Frozen at 16%
« on: January 07, 2018, 11:45:16 PM »
I am attempting to put Avast Free Anti-virus on my wife's laptop but it is frozen at "Avast installation is finishing - 16%" and I'm not sure how to allow it to progress from that point. I have put exceptions into the firewall for the installation program and the service itself to no avail. The computer specifications are as follows:

- AMD E-350 Processor 1.60 GHz, 3 GB of RAM, Windows 10 Pro 64 Bit OS

Any advice is appreciated

Offline RejZoR

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Re: Avast Installation Frozen at 16%
« Reply #1 on: January 08, 2018, 12:01:13 AM »
Are you by any chance using ASUS router with Merlin firmware?
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Re: Avast Installation Frozen at 16%
« Reply #2 on: January 08, 2018, 12:53:37 AM »
No, It's an ARRIS Surfboard SBG6580 modem/wireless router