Author Topic: Submit files in quarantine to virus lab to check if they are true threats?  (Read 6207 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Hello! Simply put, Avast found three potential viruses in my Windows VM, and I had them be put in Avast's virus chest. However, I want to be sure that these files are viruses and not false positives. How can I send files to the virus chest for checking if the files are already in the virus chest? If possible, I do not wish to restore as the idea of potential threats running on my computer is frightening.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Quote
Hello! Simply put, Avast found three potential viruses in my Windows VM

-create a folder on your desktop, name it .... virustotal
-exlude this folder from avast scanning
-now extract (not restore) the file(s) to this folder
-you can now upload files from this folder and check them at www.virustotal.com


how to exlude   https://support.avast.com/en-us/article/Antivirus-scan-exclusions

how to use virus chest  https://support.avast.com/en-us/article/Use-Antivirus-Virus-Chest

How to report  https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438

« Last Edit: January 10, 2018, 01:52:57 PM by Pondus »

Offline lukas.hasik

  • Avast team
  • Advanced Poster
  • *
  • Posts: 931
  • Product manager of Avast Security for Windows
there is also a hidden gem in the Chest that allows you to send the file to our ThreatLab (aka VirusLab).

Quality is also a feature.