Author Topic: Sao Paulo server not available  (Read 497 times)

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Offline rafaelcsalles

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Sao Paulo server not available
« on: January 13, 2018, 05:59:15 PM »
Hi,

anybody knows if Sao Paulo's server was canceled or is just a temporary problem?
It's stoped showing as an option for me two weeks ago.

Thank you

Offline Asyn

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Re: Sao Paulo server not available
« Reply #1 on: January 13, 2018, 06:06:10 PM »
Hi, it works for me, see screenshot.
Win 8.1 [x64] - Avast Premier 18.5.2341.Beta2 - CC 5.43 - MCS - EEK - FF ESR 52.8.1 [NS/uBO/AOS] - TB 52.8 [EM] - CP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523

Offline Raeken

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Re: Sao Paulo server not available
« Reply #2 on: January 14, 2018, 07:08:16 AM »
Hello, rafaelcsalles.

Do you have the SecureLine - Standalone version?
If "yes", we have to wait Avast to fix the drop down list issue. For now, we're unable to choose the servers that we cannot see.
I suggest you to use the "Tab" key and try to pick Sao Paulo server.

Link to the screenshot: Click here
(in my case, i have a monitor with 1920x1080 resolution and i'm able to see/connect "Sao Paulo" server)
Windows 10 Pro - Version 1709 - 64 Bits | macOS High Sierra - Version 10.13.4 | Avast SecureLine VPN - Standalone

Offline rafaelcsalles

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Re: Sao Paulo server not available
« Reply #3 on: January 14, 2018, 09:47:05 AM »
Thanks, Tab key worked fine!

Offline Raeken

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Re: Sao Paulo server not available
« Reply #4 on: January 14, 2018, 05:06:08 PM »
You're welcome!
Glad i could help.  ;)
Windows 10 Pro - Version 1709 - 64 Bits | macOS High Sierra - Version 10.13.4 | Avast SecureLine VPN - Standalone