Author Topic: Non-Avast Pop ups.  (Read 1842 times)

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Non-Avast Pop ups.
« on: January 13, 2018, 08:24:14 PM »
I'm getting web pages poping up over and over and the Roboform says that it is Avast causing it:

Roboform: "Dear XXXXXXX, we have positive feedback from other Avast users that adding the page that gets loaded to the black list in Avast helps to solve the issue.
Also the re-installation of Avast helps. There is also a feedback that when RoboForm gets uninstalled Avast sometimes shows other page the same way it did with RoboForm.
So it does not matter for Avast which page to display."

When I blacklist the web page that constantly pops up I just get the same web page poping up, but with a blocked page instead. Happens every 1-15 minutes (probably 2-3 min average), no matter what program I'm in.

I uninstalled Roboform, then Uninstalled Avast. Ran Firefox to clear any add-ons from either. Then I reinstalled Roboform, then reinstalled Avast. Still this didn't fix it. So I completely removed Roboform from the computer. I'm still getting pop ups for the whatever the last web page I saw (that was popped up by the Roboform install or uninstall). I can't just uninstall Avast to test Roboform's accusations.

Any help?

Offline Asyn

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Re: Non-Avast Pop ups.
« Reply #1 on: January 13, 2018, 08:28:35 PM »
Post a screenshot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Non-Avast Pop ups.
« Reply #2 on: January 16, 2018, 06:55:34 AM »
Roboannoy.jpg is the origional web page that would pop up any time it felt like it, even if firefox was not running.
roboform uninstall.png is the page I get now, because I've uninstalled roboform.

These two pop ups come up depending what I did list with the roboform install tool.

roboform chat 1.png roboform chat 2.png and is the conversation where they blame avast.

Offline Asyn

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Re: Non-Avast Pop ups.
« Reply #3 on: January 16, 2018, 07:06:47 AM »
Roboannoy.jpg is the origional web page that would pop up any time it felt like it, even if firefox was not running.
Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Non-Avast Pop ups.
« Reply #4 on: January 18, 2018, 06:39:31 AM »
Thanks for the help. What logs, from where?

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Re: Non-Avast Pop ups.
« Reply #5 on: January 18, 2018, 06:50:02 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Non-Avast Pop ups.
« Reply #6 on: January 20, 2018, 05:55:49 AM »
I was going through the logs created by Farbar and found the web link as a system task, used task manager and disabled it. Thanks! Hope it works...

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Re: Non-Avast Pop ups.
« Reply #7 on: January 20, 2018, 06:11:57 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0