avast! it goes badly

[bob3160]

Simply amazing
This thread was started on 5-24 - almost 2 month ago.
It's alread been read over 700 times.
It's been spread all over the internet
and still not one single reply from Alwil

[Lisandro]

Simply amazing
This thread was started on 5-24 - almost 2 month ago.
It's alread been read over 700 times.
It's been spread all over the internet
and still not one single reply from Alwil???

SHAME 

[Marc57]

I know what you mean, I've had three instances with a file I've received by e-mail over the last three weeks.

Avast finds nothing wrong with the attachment, ewido finds Email-Worm.Win32.Jubon.a, so does jotti.  I've sent it from the chest, I've also sent it by e-mail to virus@avast.com.

It still isn't being detected.

[Henrique - RJ]

Finally !!!!!!

File linda2.scr today was detected by avast!

Last week I tested in the VirusTotal all files malicious ( also linda2.scr ) of the quarentine of avast! e that until then was not detected.

Still they lack to be detected by avast! others files as for example: abrir_fotos.scr, battlefield.exe, fotos.scr ...

They see the image below:

[SpeedyPC]

Geeeeeeee look like Awil gonna need a bigger virus research laboratory and a bigger anti-virus swats staff team to speed up quick.

I hope their not on holidays. :'( or left the company without further help or a replacement team.

[Marc57]

Update:

 Email-Worm.Win32.Jubon is now being detected by todays update.

Thanks Avast! team.

[Henrique - RJ]

Update:

 Email-Worm.Win32.Jubon is now being detected by todays update.

Thanks Avast! team.

Hello  marc57

Between the sending and the detection of the Email.Worm.Win32.Jubon how much time passed ?

Today after update fotos.scr was detected ( more than one week ).

It is important that the Alwil examines the distribution for the VirusTotal or Jotti.   Thus we will have one avast! powerful.

[DavidR]

Alwil gets feedback from Jotti and Virus Total on undetected Malware.

[bob3160]

Alwil gets feedback from Jotti and Virus Total on undetected Malware.

Then why is it taking so long to update the virus database ??
I guess that's something Alwil will have to answer except,
I've not seen any one from Alwil in this thread even though they are the only
ones who can answer some of these questions.  :'( :'( :'(

[Lisandro]

Then why is it taking so long to update the virus database ??
I guess that's something Alwil will have to answer except,
I've not seen any one from Alwil in this thread even though they are the only
ones who can answer some of these questions.  :'( :'( :'(

I fully agree...
There are, at least, two ways to answer this kind of thread:
1) with fact: making a better product, improving detection and submition, etc.
2) posting here and not only 'listen' to the users (if anybody is listening  :'().

[Vlk]

We now have a full-time employee who's looking after the virus@avast.com mailbox. Hence most of the submissions are now processed in a timely fashion (at least much faster than previously).

Jotti & VirusTotal are something very different though. Maybe you don't realize it, but some 80% of stuff we're getting from these sources is JUNK. It's not a very good source of samples indeed...

[bob3160]

Thanks Vlk for the comeback. That extra employee in the right spot
should help a great deal. Thanks 

[Marc57]

Update:

 Email-Worm.Win32.Jubon is now being detected by todays update.

Thanks Avast! team.

Hello  marc57

Between the sending and the detection of the Email.Worm.Win32.Jubon how much time passed ?

Today after update fotos.scr was detected ( more than one week ).

It is important that the Alwil examines the distribution for the VirusTotal or Jotti.   Thus we will have one avast! powerful.

Hey Henrique,
 I started sending this to Avast about three weeks ago.

[Henrique - RJ]

Update:

 Email-Worm.Win32.Jubon is now being detected by todays update.

Thanks Avast! team.

Hello  marc57

Between the sending and the detection of the Email.Worm.Win32.Jubon how much time passed ?

Today after update fotos.scr was detected ( more than one week ).

It is important that the Alwil examines the distribution for the VirusTotal or Jotti.   Thus we will have one avast! powerful.

Hey Henrique,
 I started sending this to Avast about three weeks ago.

My God… Three weeks?   It is an eternity….




Hey  Vlk,


Junk 80% ?     But 20% are malwares !!!!

Kaspersky examines all and in few hours it creates the signatures.

[JerryM]

Such instances make one wonder if Avast is giving sufficient protection.

I have been trialling F-Secure on my laptop. I doubt that I am going to keep it after the trial period, and one of the options is Avast Home. This thread does not give one much confidence, does it?

Best,
Jerry