Author Topic: Avast Mobile Security Pro keeps shutting down  (Read 2406 times)

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Avast Mobile Security Pro keeps shutting down
« on: January 15, 2018, 10:21:59 AM »
Hi, been having problems lately with the app getting closed or killed intermittently and accessibility permissions reverting to off.  i have it installed on an Infinix Zero 4+ with android 7.1.1 with the proprietary OSX Chameleon v2.2.  I've gone thru battery optimization and turned it off, sleep cleanup off, turned off the setting that kills avast in sleep mode.  Even then after a while I find that it is no longer running and acceasibilty permission is back to the off setting.  Anybody with ideas on what else to do?

Offline Asyn

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Re: Avast Mobile Security Pro keeps shutting down
« Reply #1 on: January 15, 2018, 10:26:57 AM »
Which version of AMS..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Tereza V.

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Re: Avast Mobile Security Pro keeps shutting down
« Reply #2 on: January 16, 2018, 08:27:25 PM »
Hi, it seems the system keeps killing apps running in the background. I can recommend you go through the settings, if you can allow any apps to run in the background.
You can also try to contact Infinix directly - they should know how to adjust the settings.
« Last Edit: March 08, 2018, 09:34:05 PM by Tereza V. »

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Re: Avast Mobile Security Pro keeps shutting down
« Reply #3 on: March 07, 2018, 08:36:54 PM »
ver 6.9.3-317196-3a2f7f5

Offline woodser1765

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Re: Avast Mobile Security Pro keeps shutting down
« Reply #4 on: March 08, 2018, 05:02:24 PM »
Im having the same issue. It locks onto one location and commands wont work after that. The only fix i found is a uninstalling reinstall. This happen about once a week or every 4 days.