Author Topic: Can I (and how can I) remove old NG snapshots  (Read 2173 times)

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Can I (and how can I) remove old NG snapshots
« on: January 17, 2018, 05:07:55 PM »
I'm running Avast 17.9.2322 on Windows and I'm trying to free up some disk space.

I see some old Avast files from Sep 2015 in the 'C:\Users\All Users\AVAST Software\Avast\ng' directory.  Notably there are some large 'snapshot...' files there.

Nothing in that directory appears to have been created after Sep 2015.

1) Can I remove that old 'NG' directory (is it still used)?

2) Is there a preferred method or just whack the directory?

Thanks!

Offline Asyn

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Re: Can I (and how can I) remove old NG snapshots
« Reply #1 on: January 18, 2018, 05:31:44 AM »
Best you perform a clean reinstall.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Can I (and how can I) remove old NG snapshots
« Reply #2 on: January 18, 2018, 05:49:05 PM »
That mostly worked.  Removing Avast definitely removed the old NG snapshots but left from log files around.  Those were pretty easy to remove.

I then re-installed and reconfigured as I had before.

Thanks!

Offline Asyn

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Re: Can I (and how can I) remove old NG snapshots
« Reply #3 on: January 19, 2018, 05:25:00 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0