Author Topic: Installer setup error  (Read 1815 times)

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Installer setup error
« on: January 30, 2018, 08:25:42 PM »
OS: Windows 10 64 bit

When the installer setup is loading i get this error message (error while completing the setup process): pls help!

2018-01-30 19:11:54.892Infoinstup[1264,10144]Command: '"C:\Users\ehtis\AppData\Local\Temp\_av_iup.tm~a04792\instup.exe" /edition:1 /ga_clientid:f3446dc8-69c1-4ee6-ad68-6282895fae93 /guid:e9cced29-8bf7-4311-8d4b-aa3fd4c7d54d /prod:ais /sfx:lite /sfxstorage:C:\Users\ehtis\AppData\Local\Temp\_av_iup.tm~a04792'
2018-01-30 19:11:54.892Infoinstup[1264,10144]CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz,4
2018-01-30 19:11:54.892Infoinstup[1264,10144]OS: Windows 10 (10.0.16299) x64
2018-01-30 19:11:54.892Infoinstup[1264,10144]Memory: 33% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:3967120/4194176K free
2018-01-30 19:11:54.892Infoinstup[1264,10144]DISKs: C:\ - 17GB free / 49GB total
2018-01-30 19:11:54.892Infoinstup[1264,10144]DISKs: F:\ - 80GB free / 182GB total
2018-01-30 19:11:54.892Infoinstup[1264,10144]DISKs: G:\ - 70GB free / 699GB total
2018-01-30 19:11:54.892Infoinstup[1264,10144]DISKs: H:\ - 81GB free / 149GB total
2018-01-30 19:11:54.892Infoinstup[1264,10144]Running module version: instup.exe - '17.9.3761.0'
2018-01-30 19:11:54.892Infoinstup[1264,10144]Running module version: Instup.dll - '17.9.3761.0'
2018-01-30 19:11:54.908Infomutex[1264,10144]The ownership of the fallback mutex has been successfully taken.
2018-01-30 19:11:54.923Warningsettings[1264,10144]Did not find any values in file 'programData\avast5.ini'
2018-01-30 19:11:54.970Infoshepsync[1264,10144]Trying server IP address '5.62.40.21'
2018-01-30 19:11:54.970Warningshepsync[1264,10144]Error in downloading config file from 5.62.40.21, error code 12029 (0x2EFD)
2018-01-30 19:11:54.970Infoshepsync[1264,10144]Trying server IP address '77.234.46.22'
2018-01-30 19:11:54.970Warningshepsync[1264,10144]Error in downloading config file from 77.234.46.22, error code 12029 (0x2EFD)
2018-01-30 19:11:54.970Infoshepsync[1264,10144]Current postpone interval: 3600, next 7200
2018-01-30 19:11:54.986Warningsettings[1264,11356]Did not find any values in file 'programData\burger_client.ini'
2018-01-30 19:11:55.142Infowizard[1264,10144]Running module version: HTMLayout.dll - '3.3.2.1'
2018-01-30 19:11:55.158Infowizard[1264,10144]Loaded module version: C:\Users\ehtis\AppData\Local\Temp\_av_iup.tm~a04792\HTMLayout.dll - '3.3.2.1'
2018-01-30 19:11:55.173Infowizard[1264,10144]Setup gui was successfully started.
2018-01-30 19:11:55.173Infoinstcore[1264,10144]Sfx setup update has started.
2018-01-30 19:11:55.173Infoservers[1264,10144]Server definition(s) loaded for 'C:\Users\ehtis\AppData\Local\Temp\_av_iup.tm~a04792\servers.def': 29 (maintenance:0)
2018-01-30 19:11:55.173Infoservers[1264,10144]ChooseServer: selected server 'Download y9663457 AVAST9 Server' with current url 'http://y9663457.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:12:10.203Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:12:10.203Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://y9663457.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
2018-01-30 19:12:10.203Infoservers[1264,10144]ChooseServer: selected server 'Download z9743321 AVAST9 Server' with current url 'http://z9743321.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:12:27.219Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:12:27.219Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z9743321.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
2018-01-30 19:12:27.219Infoservers[1264,10144]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:12:44.250Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:12:44.251Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
2018-01-30 19:12:44.252Infoservers[1264,10144]ChooseServer: selected server 'Download s4705686 AVAST9 Server' with current url 'http://s4705686.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:13:01.259Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:13:01.261Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s4705686.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4
2018-01-30 19:13:01.262Infoservers[1264,10144]ChooseServer: selected server 'Download t3036159 AVAST9 Server' with current url 'http://t3036159.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:13:18.278Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:13:18.279Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://t3036159.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5
2018-01-30 19:13:18.280Infoservers[1264,10144]ChooseServer: selected server 'Download z9820048 AVAST9 Server' with current url 'http://z9820048.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:13:35.303Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:13:35.304Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z9820048.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6
2018-01-30 19:13:35.305Infoservers[1264,10144]ChooseServer: selected server 'Download f5136535 AVAST9 Server' with current url 'http://f5136535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:13:52.316Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:13:52.316Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f5136535.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7
2018-01-30 19:13:52.316Infoservers[1264,10144]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:14:09.316Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:14:09.317Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8
2018-01-30 19:14:09.318Infoservers[1264,10144]ChooseServer: selected server 'Download f7031642 AVAST9 Server' with current url 'http://f7031642.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:14:26.335Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:14:26.335Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f7031642.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9
2018-01-30 19:14:26.335Infoservers[1264,10144]ChooseServer: selected server 'Download w6607332 AVAST9 Server' with current url 'http://w6607332.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:14:43.343Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:14:43.344Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w6607332.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10
2018-01-30 19:14:43.345Infoservers[1264,10144]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:14:45.346Infoservers[1264,10144]ChooseServer: selected server 'Download v4618535 AVAST9 Server' with current url 'http://v4618535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:15:00.361Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:15:00.361Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v4618535.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1
2018-01-30 19:15:00.361Infoservers[1264,10144]ChooseServer: selected server 'Download p4085325 AVAST9 Server' with current url 'http://p4085325.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:15:17.383Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:15:17.383Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p4085325.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2
2018-01-30 19:15:17.383Infoservers[1264,10144]ChooseServer: selected server 'Download v7630928 AVAST9 Server' with current url 'http://v7630928.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:15:34.399Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:15:34.400Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v7630928.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3
2018-01-30 19:15:34.401Infoservers[1264,10144]ChooseServer: selected server 'Download h1874089 AVAST9 Server' with current url 'http://h1874089.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:15:51.420Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:15:51.421Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h1874089.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 4
2018-01-30 19:15:51.423Infoservers[1264,10144]ChooseServer: selected server 'Download d0211227 AVAST9 Server' with current url 'http://d0211227.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:16:08.424Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:16:08.425Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d0211227.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 5
2018-01-30 19:16:08.426Infoservers[1264,10144]ChooseServer: selected server 'Download z2461313 AVAST9 Server' with current url 'http://z2461313.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:16:25.458Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:16:25.458Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z2461313.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 6
2018-01-30 19:16:25.458Infoservers[1264,10144]ChooseServer: selected server 'Download r5525652 AVAST9 Server' with current url 'http://r5525652.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:16:42.470Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:16:42.470Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r5525652.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 7
2018-01-30 19:16:42.470Infoservers[1264,10144]ChooseServer: selected server 'Download r5525652 AVAST9 Server' with current url 'http://r5525652.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:16:59.474Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:16:59.474Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r5525652.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 8
2018-01-30 19:16:59.474Infoservers[1264,10144]ChooseServer: selected server 'Download z2217299 AVAST9 Server' with current url 'http://z2217299.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:17:16.471Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:17:16.487Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z2217299.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 9
2018-01-30 19:17:16.518Infoservers[1264,10144]ChooseServer: selected server 'Download s7284151 AVAST9 Server' with current url 'http://s7284151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:17:33.518Errordldwrap[1264,10144]HttpGet: download failed with error 0x00002bdc!
2018-01-30 19:17:33.534Errordldwrap[1264,10144]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s7284151.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 10
2018-01-30 19:17:33.565Infoservers[1264,10144]ChooseServer: selected server 'Download z2217299 AVAST9 Server' with current url 'http://z2217299.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-30 19:17:35.581Errorengine[1264,10144]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error]
2018-01-30 19:17:35.612Warningsettings[1264,11760]Did not find any values in file 'programData\avast5.ini'
2018-01-30 19:17:35.612Warningsettings[1264,11356]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\burger_client.ini'
2018-01-30 19:17:35.612Warningsettings[1264,11760]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\avast5.ini'

Offline Asyn

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Re: Installer setup error
« Reply #1 on: January 31, 2018, 05:34:10 AM »
Try OpenDNS or GoogleDNS.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0