Author Topic: Avast service continuously crashes  (Read 1725 times)

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Offline diamondpumpkin1

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Avast service continuously crashes
« on: February 01, 2018, 03:41:58 AM »
I'm running Windows 7 SP1 64 bit with avast Internet Security 17.9.3761.278 (Program), 180131-2 (Virus definitions). Every so often avast's services will crash while idling, and when it reaches 15% of a targeted scan of my two HDDs. I have tried reinstalling the program which hasn't fixed anything. I have ran a boot-time scan which didn't reveal any threats although there was a bitcoin miner that malwarebytes picked up during it's scan (I was testing the bitcoin miner). Avast doesn't have any exclusions added to the exclusions list. I have attempted running a scan with the logging system enabled and it appears it never created the file. I ran malwarebytes in safemode to ensure no threats were on the machine. Only threat picked up was the bitcoin miner I was messing around with a while back and forgot about it. This all started happening after I uninstalled a potentially-unwanted program avast picked up. A service was still lingering even after the uninstallation. Virustotal and avast didn't say it was a threat but the file looked very suspicious.

Offline diamondpumpkin1

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Re: Avast service continuously crashes
« Reply #1 on: February 02, 2018, 08:04:45 PM »
I believe I have figured out the problem. After messing with services I remembered I disabled windows firewall/defender shortly before the problems started. I re-enabled them and everything is working fine so far. I ran a full system scan and the service is still intact.

Offline bob3160

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Re: Avast service continuously crashes
« Reply #2 on: February 02, 2018, 08:35:36 PM »
Or, the VPS update that was issued to fix the problem had occurred and the problem is now solved. :)
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