Author Topic: You Are Unprotected  (Read 756 times)

0 Members and 1 Guest are viewing this topic.

Offline doreck

  • Newbie
  • *
  • Posts: 2
You Are Unprotected
« on: February 02, 2018, 07:36:42 AM »
There's a red X on the task bar icon, and I see this message when I hover over it. I've done the complete uninstall (including safe mode), but no luck. Trying to open Avast, I get  a white field instead of the interface. If I select "update", I get the Avast interface, but on clicking update virus definitions or update program, it says "The RPC server is unavailable".  Clicking on "restore factory defaults", I get " Error during resetting to default settings. The AAVM subsystem detected a RPC error".

In Windows services, RPC appears to be running with no errors. After rebooting the computer, Avast sometimes seems to work for awhile, then these symptoms reappear.

Any thoughts?

Thanks in advance...

Offline Be Secure

  • Long Time Avast User(9years.....) Security Enthusiast.
  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1893
Re: You Are Unprotected
« Reply #1 on: February 02, 2018, 07:44:12 AM »
Do u try repair?
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
PC- Windows10 EDU 64Bit,Avast Free V.19.8.2393,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast

Offline doreck

  • Newbie
  • *
  • Posts: 2
Re: You Are Unprotected
« Reply #2 on: February 03, 2018, 04:58:57 AM »
Do u try repair?
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Yes, repeatedly. And uninstall and reinstall repeatedly.  No change...

Offline Be Secure

  • Long Time Avast User(9years.....) Security Enthusiast.
  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1893
Re: You Are Unprotected
« Reply #3 on: February 03, 2018, 06:34:26 AM »
- Which version..? (Free/IS/Pro/Premier)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
PC- Windows10 EDU 64Bit,Avast Free V.19.8.2393,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast