Author Topic: WebShield False Positive  (Read 1007 times)

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Offline Alan W.

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WebShield False Positive
« on: February 03, 2018, 01:29:07 AM »
Hello,
One of our partners websites has recently been blocked by Avast as being a threat (HTML.Microsoft-B [PHISH])
The URL is http://portal.marketupdatevideo.com/index.php
This is a legitimate video creation website and has nothing to do with phishing, can this please be removed?
Thanks!

Offline Pondus

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Re: WebShield False Positive
« Reply #1 on: February 03, 2018, 01:46:53 AM »

Offline Alan W.

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Re: WebShield False Positive
« Reply #2 on: February 05, 2018, 10:14:45 PM »
Thanks! To save anyone else time, the link was to another forum post containing the link to submit a false positive (which I couldn't find myself when I looked before) https://www.avast.com/false-positive-file-form.php

Offline Alan W.

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Re: WebShield False Positive
« Reply #3 on: February 09, 2018, 07:03:05 PM »
What's the turn-around time on this? I'm still showing it as blocked. :(