Author Topic: Avast is driving me nuts!  (Read 1852 times)

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Avast is driving me nuts!
« on: February 06, 2018, 03:35:05 PM »
There is a free Avast in my smart phone. Suddenly yesterday it started to ask me to check out my phone from viruses at least three times a DAY! Previosly Avast has wanted to check out my phone from viruses once a WEEK. I haven't been using my phone apps more than usual. The apps I use most are Firefox, Instagram and WhatsApp. This is getting to make me annoyed!

Offline Tereza V.

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Re: Avast is driving me nuts!
« Reply #1 on: February 07, 2018, 10:24:20 PM »
Hi Erika, can you please try to clear the app data (go to "Android Settings→Applications→Avast Antivirus→Delete cache and user data") and uninstall & reinstall the app? I hope it helps.

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Re: Avast is driving me nuts!
« Reply #2 on: February 08, 2018, 04:27:12 PM »
Sorry but that wasn't helpful.

Offline Tereza V.

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Re: Avast is driving me nuts!
« Reply #3 on: February 12, 2018, 10:58:30 AM »
Hi Erika, I see you have already contacted our Support. My colleague will get back to you today.

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Re: Avast is driving me nuts!
« Reply #4 on: February 12, 2018, 02:33:38 PM »
I have followed information how to cancel Automatic Renewal but not quite sure it worked as
came up as ERROR, try again later, got same answer. Would like confirmation this was successful
as I have been trying for days and it is nearing my cancellation date

Offline Tereza V.

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Re: Avast is driving me nuts!
« Reply #5 on: February 14, 2018, 11:05:10 AM »
Hi madeline8, could you share a screenshot, please?