Author Topic: Removal of subjectline in E-mail  (Read 6704 times)

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Peter Nap

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Removal of subjectline in E-mail
« on: May 14, 2006, 12:22:34 PM »
Hi,

I use the Avast SBS suite and netclient edition version 4.6
When the avast netclient detects a suspicious E-mail, it removes the subject line and replaces it with with a virus warning message.

Is there a way to make it INSERT a warning, and not replace the subject? Something like: "[avast! - SUSPICIOUS] Board Minutes"?
This is important, because the users have to open the mail to see if the mail is relevant, while they can see if the mail is relevant at a glance at the subjectline.

Or is this done at server level? I use SBS 2003 with Exchange 2003.

Thanks in advance.

Peter Nap
« Last Edit: May 14, 2006, 12:24:43 PM by Peter Nap »

Offline Lisandro

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Re: Removal of subjectline in E-mail
« Reply #1 on: May 15, 2006, 12:26:21 AM »
Is there a way to make it INSERT a warning, and not replace the subject? Something like: "[avast! - SUSPICIOUS] Board Minutes"?
As far I know we can't do that... You can replace the subject line or not, but can't 'append' the [avast! - SUSPICIOUS] info.
I'm not sure that the server version has the same behavior.
But, this is generally into the 'Heuristic' tabs of settings of the email provider/plugin.

Sorry, wrong info. See vojtech corrections.
« Last Edit: May 16, 2006, 05:34:29 PM by Tech »
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Offline vojtech

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Re: Removal of subjectline in E-mail
« Reply #2 on: May 16, 2006, 03:03:10 PM »
Subject is not replaced, the warning is prepended to the existing subject.
This is done at netclient, not at server.

What email program do you use ?
Do you see anything more than the warning in the subject line when you look to message source ?

peternap

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Re: Removal of subjectline in E-mail
« Reply #3 on: June 07, 2006, 10:13:45 AM »
Subject is not replaced, the warning is prepended to the existing subject.
This is done at netclient, not at server.

What email program do you use ?
Do you see anything more than the warning in the subject line when you look to message source ?


Sorry for the late answer. I have to look again at the message header to see if the subject is there.
I can only see the "suspicious" tag in the e-mail subject.
I use SBS2003 with Exchange 2003. The client uses Microsoft Outlook XP

Offline vojtech

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Re: Removal of subjectline in E-mail
« Reply #4 on: June 07, 2006, 03:14:54 PM »
Well, I guess it is quite likely that the subject was empty in the original message.

peternap

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Re: Removal of subjectline in E-mail
« Reply #5 on: June 08, 2006, 09:20:09 AM »
Well, I guess it is quite likely that the subject was empty in the original message.


That is quite possible yes. Can I prevent this tag from safe senders for example?
Or altogether, no tag in the subject?

Offline vojtech

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Re: Removal of subjectline in E-mail
« Reply #6 on: June 08, 2006, 03:54:20 PM »
You can disable adding the tag: in the ADNM console, go to your on-access scanning task properties, select page Heuristics in Outlook/Exchange and select 'Let it be delivered' under Silent Mode.

peternap

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Re: Removal of subjectline in E-mail
« Reply #7 on: June 09, 2006, 08:16:41 AM »
You can disable adding the tag: in the ADNM console, go to your on-access scanning task properties, select page Heuristics in Outlook/Exchange and select 'Let it be delivered' under Silent Mode.


Ok, thanks! That answers all my questions...  8)