Called Avast today about secure line "disconnecting". The recording kept saying that a technician would be with me in one minute. After 10 minutes (kept getting the same thing.......in one minute) I hung up.
When did your issue start.
Was secureline working prior??
Have your tried all other Server Options to see if connection is better?
If you have Secureline with Avast Anti Virus have you tried a "Repair" of you avast installation:
>>>>For a Repair go to Control Panel/ Programs&Features/ Avast and click Uninstall/Change.
The Avast installation options screen will appear, scroll up/down and choose "REPAIR".
Be sure to reboot after the process is complete
If that hasn't helped then I suggest you submit a Ticket, explain your issue in detail. If the product isn't working and you paid for the service you could also request a refund.
Contact Avast support:
http://support.avast.com > Scroll down and Submit a Support Ticket
NOTE: The support process can take 7-10 Business days. Keep in mind the "Holiday Season".