Author Topic: I don't want to renew...  (Read 3386 times)

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Offline stefanoalessio

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I don't want to renew...
« on: January 19, 2018, 03:07:28 PM »
... but it's impossible to disable the renew option. Any suggestions? Thanks

Offline Asyn

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Re: I don't want to renew...
« Reply #1 on: January 20, 2018, 04:39:54 AM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
Win 8.1 [x64] - Avast Premier 19.2.2364.BUC - CC 5.52 - MCS - EEK - FF ESR 60.5.1 [NS/AOS/uBO] - TB 60.5.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline stefanoalessio

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Re: I don't want to renew...
« Reply #2 on: January 21, 2018, 04:27:55 PM »
Thank you, but I already did all the steps. It doesn't work.

Offline kc8

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Re: I don't want to renew to...
« Reply #3 on: January 21, 2018, 09:14:18 PM »
Ik heb hetzelfde probleem (:
I got the same problem :(
http://prntscr.com/i3m17o

Daarnaast, na zoeken op de site van Alvast:
Also, after searching on the site of Alvast:

http://prntscr.com/i3m1ug

Dit geeft zeer weinig vertrouwen in Alvast....
This doesn't give me much trust in Alvast....

Contact zoeken is bijna?? onmogelijk.
Contact is almost ??? impossible

Offline Asyn

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Re: I don't want to renew...
« Reply #4 on: January 22, 2018, 04:13:33 AM »
Thank you, but I already did all the steps. It doesn't work.
Contact support: https://support.avast.com/contact
Win 8.1 [x64] - Avast Premier 19.2.2364.BUC - CC 5.52 - MCS - EEK - FF ESR 60.5.1 [NS/AOS/uBO] - TB 60.5.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kc8

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Re: I don't want to renew...
« Reply #5 on: January 27, 2018, 11:45:11 PM »
Contact support: https://support.avast.com/contact

It would be nice if there was a e-mail adres, like support@alvast.com.......
The support page doesn't work for me.
Every time i come back to the main page......

Offline Mo14

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Re: I don't want to renew...
« Reply #6 on: February 02, 2018, 01:46:36 PM »
i have the same problem i can't change my subscription or even cancel it. :/

Offline Asyn

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Re: I don't want to renew...
« Reply #7 on: February 02, 2018, 01:47:32 PM »
i have the same problem i can't change my subscription or even cancel it. :/
See Reply #1.
Win 8.1 [x64] - Avast Premier 19.2.2364.BUC - CC 5.52 - MCS - EEK - FF ESR 60.5.1 [NS/AOS/uBO] - TB 60.5.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Mo14

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Re: I don't want to renew...
« Reply #8 on: February 02, 2018, 02:10:55 PM »
Thanks a lot, now I found it and I hope it worked out.

Offline Asyn

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Re: I don't want to renew...
« Reply #9 on: February 02, 2018, 02:12:41 PM »
You're welcome.
Win 8.1 [x64] - Avast Premier 19.2.2364.BUC - CC 5.52 - MCS - EEK - FF ESR 60.5.1 [NS/AOS/uBO] - TB 60.5.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Stephen266

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Re: I don't want to renew...
« Reply #10 on: February 12, 2018, 07:44:22 PM »
How do you cancel a trial subscription?  We have called 2 numbers and immediately get disconnected.  We have filled out an online help form...no response

Offline Asyn

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Re: I don't want to renew...
« Reply #11 on: February 13, 2018, 07:00:31 AM »
How do you cancel a trial subscription?  We have called 2 numbers and immediately get disconnected.  We have filled out an online help form...no response
See Reply #1.
Win 8.1 [x64] - Avast Premier 19.2.2364.BUC - CC 5.52 - MCS - EEK - FF ESR 60.5.1 [NS/AOS/uBO] - TB 60.5.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0