Author Topic: Want to cancel auto renewal but there’s a problem  (Read 1034 times)

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kitteecatz@gmail.com

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Want to cancel auto renewal but there’s a problem
« on: February 16, 2018, 09:53:51 AM »
I genuinely did not know I was signed up for a renewal? My problem is I input my ID number and password from the Avast email, comes back invalid? So tried the forgotten password,asks me for last 4 digits of my  credit card, again comes back invalid.
The sum of £39.99 has been taken from my account, plus I no longer have the laptop I signed up with! Can an advisor help please.

Offline Asyn

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Re: Want to cancel auto renewal but there’s a problem
« Reply #1 on: February 16, 2018, 09:58:03 AM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0