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Author Topic: Can't run smart scan  (Read 2799 times)

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Can't run smart scan
« on: February 15, 2018, 12:54:51 AM »
I set up a password to access smart scan and I forgot the password. I click smart scan and it asks for my password however there isn't any way to reset and I'm trying to call support and I've been holding for an hour. Can someone help please?
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Offline bob3160

  • Avast Überevangelist
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Re: Can't run smart scan
« Reply #1 on: February 15, 2018, 01:06:04 AM »
Quote from: lleelopez on February 15, 2018, 12:54:51 AM
I set up a password to access smart scan and I forgot the password. I click smart scan and it asks for my password however there isn't any way to reset and I'm trying to call support and I've been holding for an hour. Can someone help please?
1. You're calling third party support.
2. It's your password. If you forgot it, Do a clean install and start all over again.
This time, remember your password. If you can't, don't set up a password. :)

Clean Install of Avast:
https://goo.gl/4Ptzkf
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Re: Can't run smart scan
« Reply #2 on: February 15, 2018, 02:14:25 AM »
It's not allowing me to uninstall without the password. I tried installing again and it's telling me that it's already installed. Therefore, Avast is holding me hostage. I spoke to a IT friend and told me that AVAST doesn't have support and the site is a DUD and the AVAST was develope by a company in Germany and went out of business. What I don't understand is why would CNET have this program with no one to back it up.  I need a hacker to uninstall it now! Am super pissed off right now >:(
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THANK YOU bob3160
« Reply #3 on: February 15, 2018, 03:48:58 AM »
Dear Bob3160

I was so angry that I neglected to see the link you added.  THANK YOU THANK YOU THANK YOU I was able to uninstall AVAST and I am TRULY GRATEFUL  ;D :D  :) 
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Offline bob3160

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Re: THANK YOU bob3160
« Reply #4 on: February 15, 2018, 01:32:28 PM »
Quote from: lleelopez on February 15, 2018, 03:48:58 AM
Dear Bob3160

I was so angry that I neglected to see the link you added.  THANK YOU THANK YOU THANK YOU I was able to uninstall AVAST and I am TRULY GRATEFUL  ;D :D :)
You're welcome. :)
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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
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