Author Topic: registration does not work for Avast free  (Read 3767 times)

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registration does not work for Avast free
« on: February 15, 2018, 09:51:14 PM »
Hello, could you help me please. I have clean instalation of windows xp on my old pc and I installed Avast free which I used long time than dead my harddrive. Now I installed avast and all it works but it does not work button for registration and now is not possible to fill form on avast site to registering avast free. When I click to button to register avast I can see that avast trying to register all seems to be ok but I can see still few days and still wrote me, that needs registration. I tested to do all updates, to uninstall and install back, to install old version but still is problem with registration. Thank you in advance for advices. Mike

Offline Asyn

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Re: registration does not work for Avast free
« Reply #1 on: February 16, 2018, 10:10:56 AM »
- Which version of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: registration does not work for Avast free
« Reply #2 on: February 16, 2018, 10:22:58 AM »
I am not at home now, but it has to be the last one, because I did all updates of Avast. (few restarts of OS and after that wrote me no other updates)
(Windows XP SP2 32bit) All seems to be ok only registration does not work and form for fill on Avast web is away.
Thank you.
Mike

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Re: registration does not work for Avast free
« Reply #3 on: February 16, 2018, 10:24:31 AM »
(Windows XP SP2 32bit)
Not supported anymore, you need to update your XP to SP3.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: registration does not work for Avast free
« Reply #4 on: February 16, 2018, 03:16:18 PM »
Is not good message for me. I think, It works two month ago. Thank you.
Mike

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Re: registration does not work for Avast free
« Reply #5 on: February 17, 2018, 05:15:29 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Rekrul

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Re: registration does not work for Avast free
« Reply #6 on: February 17, 2018, 09:30:31 PM »
I have XP SP3 and the free registration isn't working for me either.

Just a little while ago, Avast popped up and told me I need to register (why is registration even required for a a free program???) and that I had 19 days left. It gave me a screen to select from the $20 paid version or the free version. I click the "Select" button under the free version, A box appears that says "Loading...", after about half a minute the box disappears and nothing else happens. It's not registered.

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Re: registration does not work for Avast free
« Reply #7 on: February 17, 2018, 09:33:19 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: registration does not work for Avast free
« Reply #8 on: February 17, 2018, 09:37:43 PM »
-> https://support.avast.com/article/Activate-Free-Antivirus/
That gives me a mostly blank page with a spinning progress indicator. I waited a couple minutes and nothing appeared.

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Re: registration does not work for Avast free
« Reply #9 on: February 17, 2018, 09:39:16 PM »
-> https://support.avast.com/article/Activate-Free-Antivirus/
That gives me a mostly blank page with a spinning progress indicator. I waited a couple minutes and nothing appeared.
Update to the latest version (18.1.2326) and try again: https://forum.avast.com/index.php?topic=215365.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Rekrul

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Re: registration does not work for Avast free
« Reply #10 on: February 17, 2018, 10:45:41 PM »
Update to the latest version (18.1.2326) and try again: https://forum.avast.com/index.php?topic=215365.0
And now 20 minutes, two reboots, a butt load of firewall alerts and and about 5 minutes of hard drive activity later, it appears to be registered. I now have a whole year before I have to go through all this again.  ::)

Why two reboots? Avast needed one, then I had to reboot into safe mode, so I could get rid of the misnamed "Emergency Updater". Misnamed because the stupid thing runs ALL the time. My firewall alerts me when new programs try to access the net, and the very first time Avast ever included this, it kept popping up alerts about this pain in the ass program, always with a different random filename, so I couldn't even permanently authorize it, even if I wanted to. I deleted it and I've deleted it after every update.

And if you tell me that this is the reason that registration wasn't working, please be prepared to explain how registration qualifies as an emergency.

Plus, as I was typing this message, there was a flurry of hard drive activity which Process Monitor says was caused by Avastsvc.exe scanning pretty much the entire drive. I didn't tell it to do a scan, so why is it accessing all the files and directories? I see the main window telling about all the supposed problems with my system and wanting me to click the Resolve button. Was Avastsvc.exe really grinding my hard drive for several minutes just for the purpose of trying to selling me something? I'm afraid to click the Resolve button to find out, because if it's not an ad, I don't want it to go and delete something that I might want to keep.

I use Avast as an anti-virus program. I don't want it trying to screw with other aspects of my system.

This is why I put off updating as long as possible.

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Re: registration does not work for Avast free
« Reply #11 on: February 17, 2018, 10:50:48 PM »
Update to the latest version (18.1.2326) and try again: https://forum.avast.com/index.php?topic=215365.0
...it appears to be registered. I now have a whole year before I have to go through all this again.
You're welcome. Everything else is OT here, but feel free to start a new topic.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Rekrul

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Re: registration does not work for Avast free
« Reply #12 on: February 21, 2018, 11:44:19 AM »
Funny, since upgrading to the new version a few days ago, I've gotten more damn popups trying to sell me extra crap than I have in the last year. Coincidence?

Are you actively trying to discourage people from using Avast? Because I'm about a hair away from dumping it and trying something else.

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Re: registration does not work for Avast free
« Reply #13 on: February 21, 2018, 12:00:31 PM »
Funny, since upgrading to the new version a few days ago, I've gotten more damn popups trying to sell me extra crap than I have in the last year.
-> https://support.avast.com/article/96/ (Add/Remove components)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0