Author Topic: Want to cancel auto renewal but there’s a problem  (Read 1406 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Want to cancel auto renewal but there’s a problem
« on: February 16, 2018, 09:53:51 AM »
I genuinely did not know I was signed up for a renewal? My problem is I input my ID number and password from the Avast email, comes back invalid? So tried the forgotten password,asks me for last 4 digits of my  credit card, again comes back invalid.
The sum of £39.99 has been taken from my account, plus I no longer have the laptop I signed up with! Can an advisor help please.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76032
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Want to cancel auto renewal but there’s a problem
« Reply #1 on: February 16, 2018, 09:58:03 AM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0