Author Topic: charged for new license but no email notifications or license key  (Read 606 times)

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Offline peterkerr7

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Hi, despite my attempts to cancel autorenewal with digital river my card has been charged. I received no email notification of pending charge or a receipt for such. When i checked my account at avast and digital river there is no new license or transaction showing. Any help appreciated. 
Thanks. 

Offline bob3160

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Re: charged for new license but no email notifications or license key
« Reply #1 on: February 18, 2018, 09:47:42 PM »
Hi, despite my attempts to cancel autorenewal with digital river my card has been charged. I received no email notification of pending charge or a receipt for such. When i checked my account at avast and digital river there is no new license or transaction showing. Any help appreciated. 
Thanks.
Refund request: https://support.avast.com/support/tickets/new?form=2
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline peterkerr7

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Re: charged for new license but no email notifications or license key
« Reply #2 on: February 18, 2018, 09:53:47 PM »
Link doesn't work. 404 not found

Offline bob3160

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Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq