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Author Topic: charged for new license but no email notifications or license key  (Read 942 times)

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Offline peterkerr7

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charged for new license but no email notifications or license key
« on: February 18, 2018, 09:43:47 PM »
Hi, despite my attempts to cancel autorenewal with digital river my card has been charged. I received no email notification of pending charge or a receipt for such. When i checked my account at avast and digital river there is no new license or transaction showing. Any help appreciated. 
Thanks. 
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Offline bob3160

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Re: charged for new license but no email notifications or license key
« Reply #1 on: February 18, 2018, 09:47:42 PM »
Quote from: peterkerr7 on February 18, 2018, 09:43:47 PM
Hi, despite my attempts to cancel autorenewal with digital river my card has been charged. I received no email notification of pending charge or a receipt for such. When i checked my account at avast and digital river there is no new license or transaction showing. Any help appreciated. 
Thanks.
Refund request: https://support.avast.com/support/tickets/new?form=2
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Offline peterkerr7

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Re: charged for new license but no email notifications or license key
« Reply #2 on: February 18, 2018, 09:53:47 PM »
Link doesn't work. 404 not found
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Offline bob3160

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Re: charged for new license but no email notifications or license key
« Reply #3 on: February 18, 2018, 09:58:52 PM »
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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
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