Author Topic: False Positives  (Read 2033 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
False Positives
« on: February 22, 2018, 04:34:39 AM »
Hi there.
Our app has been False Positives.please help us .
You can downoad our app here: http://www.phoenixos.com/octopus/intro

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: False Positives
« Reply #1 on: February 22, 2018, 04:53:17 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline denics

  • Avast team
  • Full Member
  • *
  • Posts: 168
    • avast!
Re: False Positives
« Reply #2 on: February 22, 2018, 03:39:15 PM »
Hi,

your app has a lot of permissions that doesn't seem to be necessary, for example sending sms, calling, recording audio, creating browser bookmarks, etc. Such behavior is considered potentially dangerous, especially in an app that is not supposed to do any of these actions. The app will remain detected until the situation is resolved from your side.
Denis Konopiský - avast! VirusLab | Android & Windows Malware | VPS Operations | Whitelisting

REDACTED

  • Guest
Re: False Positives
« Reply #3 on: February 26, 2018, 07:14:20 AM »
Hi,

your app has a lot of permissions that doesn't seem to be necessary, for example sending sms, calling, recording audio, creating browser bookmarks, etc. Such behavior is considered potentially dangerous, especially in an app that is not supposed to do any of these actions. The app will remain detected until the situation is resolved from your side.
thank you for answer.
our app is a keymapping software. it can let you through keyboard to contrl games.
so the permissions you tell before is need by games not us . we need it because games need this. if we didn't have this permissions games will not launch through us.

If we add a license agreement to tell users why we need this permissions would be better? can this add a whitelist?

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: False Positives
« Reply #4 on: February 26, 2018, 07:18:50 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: False Positives
« Reply #5 on: April 02, 2018, 08:07:10 AM »

REDACTED

  • Guest
Re: False Positives
« Reply #6 on: April 02, 2018, 08:20:33 AM »
Hi,

your app has a lot of permissions that doesn't seem to be necessary, for example sending sms, calling, recording audio, creating browser bookmarks, etc. Such behavior is considered potentially dangerous, especially in an app that is not supposed to do any of these actions. The app will remain detected until the situation is resolved from your side.
Hi I have seen this:https://support.avast.com/en-us/article/228/
it seems that a description or agreement will be usefull. is that right? if so we will add it immediately.
Urgently need to answer. my email: xuwen@phoenixos.com

Offline LukasJ

  • Avast team
  • Jr. Member
  • *
  • Posts: 86
Re: False Positives
« Reply #7 on: April 04, 2018, 04:20:30 PM »
Hi, yes if You meet all the requirements in this article https://support.avast.com/en-us/article/228/ We will not dectect the app anymore.

Lukas