Author Topic: virus ruined pc ?  (Read 1146 times)

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virus ruined pc ?
« on: February 26, 2018, 06:16:45 AM »
 a buddy of mine needed help with his pc . he said he got a virus and stuff. i removed the virus/malware/adware and updated all the software and everything i could do  .but if i download anything from chrome it crashes the pc and if i try to install avast anti virus it crashes with a blue screen and says bad pool heading . i did multiple check for hadware issue and more but i cant figure this out .
    i been using usb to get stuff to the pc . firefox you can download and install files . i downloaded sophos virus removal to do a virus scan wish mwb might have missed . honestly if anyone can help me id apprentice it and i really cant figure this out ....


    what i did / tried

    i tried SFC /SCANNOW. in cmd found no issues
    used MWB to scan pc for malware found 3 and 752 files that where potentially unwanted .
    used ADWCleaner found 3 files and removed those
    used rkill found no issue
    used tdsskiller found no issue



    Sorry for bad English
     


Offline Asyn

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Re: virus ruined pc ?
« Reply #1 on: February 26, 2018, 07:06:33 AM »
Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0