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Author Topic: How do I get Avast clean up to do a scan  (Read 1491 times)

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How do I get Avast clean up to do a scan
« on: February 24, 2018, 02:56:55 PM »
My Avast license was automatically renewed, but I can't figure out how to run a clean up.
Instructions on the e-mail say go to Settings  - update - program . There is no option in settings for this (just  change theme and language settings).
I don't know if it's running or not. How can i tell?
I'm not tech savvy and I'm totally flummoxed.
Can anyone help please?

From V frustrated ructant Avast subscriber!
 :( :( :(
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Offline bob3160

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Re: How do I get Avast clean up to do a scan
« Reply #1 on: February 24, 2018, 03:52:35 PM »
If you use Avast Antivirus, you can perform an initial scan by opening your Avast user interface
and then going to Performance ▸ Cleanup Premium ▸ Scan Now.
You'll find all the other information about Avast Cleanup here:
https://support.avast.com/en-eu/article/Cleanup-Premium-FAQ
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Offline Luukjr

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Re: How do I get Avast clean up to do a scan
« Reply #2 on: February 24, 2018, 06:19:25 PM »
Quote from: jayneandmark2 on February 24, 2018, 02:56:55 PM
My Avast license was automatically renewed, but I can't figure out how to run a clean up.
Instructions on the e-mail say go to Settings  - update - program . There is no option in settings for this (just  change theme and language settings).
I don't know if it's running or not. How can i tell?
I'm not tech savvy and I'm totally flummoxed.
Can anyone help please?

From V frustrated ructant Avast subscriber!
 :( :( :(

CleanUp can no longer be found in the Avast interface.
If you have a CleanUp subscription, you will get a separate icon on your screen after installation.
You are right that in the latest version of Avast Security it is impossible to update the CleanUp program.
I did succeed, but the strange thing is that I can't see anywhere anymore when I have to renew my subscription.
My advice is to contact Avast: https://support.avast.com/en-us/contact/enter/paid_pc
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OS: Windows 10 Home
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium
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