Author Topic: Problem with Windows closing down web pages?  (Read 3505 times)

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Offline kkdavies1976

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Problem with Windows closing down web pages?
« on: February 27, 2018, 08:15:11 PM »
Avast Online Security was installed with the last update a couple of weeks back and ever since I've had problems with Windows closing web pages while I'm browsing. This happens even on sites that are deemed safe. It's happened too many times for this to be a coincidence. Anyone got any ideas what the problem is? I'm using the Avast free version along with the paid for Avast Cleanup.

Offline bob3160

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Re: Problem with Windows closing down web pages?
« Reply #1 on: February 27, 2018, 09:37:04 PM »
Specific examples would be helpful.
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Offline kkdavies1976

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Re: Problem with Windows closing down web pages?
« Reply #2 on: March 02, 2018, 12:11:02 AM »
There is nothing specific about it, it happens periodically on almost every site I visit including this one.

Offline bob3160

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Re: Problem with Windows closing down web pages?
« Reply #3 on: March 02, 2018, 12:15:21 AM »
What makes you think ists that it's related to Online Security ???
I have no problems on my systems and all of them are using AOS.
What are your settings ???

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Offline kkdavies1976

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Re: Problem with Windows closing down web pages?
« Reply #4 on: March 02, 2018, 01:49:12 AM »
Because it's only been happening since the AOS icon has been visible at the top of the screen next to the homepage button. I don't know when this first appeared, I can only assume it came as part of the latest update.

Offline bob3160

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Re: Problem with Windows closing down web pages?
« Reply #5 on: March 02, 2018, 01:57:23 AM »
AO has been in use for a long time , again, what are  your settings.  ??
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Offline kkdavies1976

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Re: Problem with Windows closing down web pages?
« Reply #6 on: March 02, 2018, 04:52:51 PM »
My settings are all default, I haven't changed anything since it was installed. I installed an Avast update yesterday and that stopped IE working completely, every time I clicked to open it I got an Application Failed message. Ended up doing a restore to a point before the update and now IE is working again but it's still closing down several times a day.

Offline Asyn

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Re: Problem with Windows closing down web pages?
« Reply #7 on: March 02, 2018, 05:16:39 PM »
This has been fixed already via VPS update.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Offline kkdavies1976

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Re: Problem with Windows closing down web pages?
« Reply #8 on: March 02, 2018, 05:24:01 PM »
I'm using Windows7 64bit.  What is VPS?

Offline Asyn

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Re: Problem with Windows closing down web pages?
« Reply #9 on: March 02, 2018, 05:25:07 PM »
I'm using Windows7 64bit.  What is VPS?
Fixed yesterday, so latest VPS should work/help.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Problem with Windows closing down web pages?
« Reply #10 on: March 03, 2018, 12:10:32 AM »
I'm using Windows7 64bit.  What is VPS?
Latest Virus Defenition Update
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Offline kkdavies1976

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Re: Problem with Windows closing down web pages?
« Reply #11 on: March 03, 2018, 12:17:45 AM »
That was the update that I downloaded yesterday which stopped IE working completely, I had to do a restore to get it working again. I've been using Avast Free AV for years on several different pcs in the past and never had a problem before this, I'm thinking of doing a complete removal and reinstall. I know it shouldn't be necessary but is that likely to resolve the issue? I don't want to lose my Avast Cleanup in the process as I find it very useful.

Offline bob3160

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Re: Problem with Windows closing down web pages?
« Reply #12 on: March 03, 2018, 12:46:20 AM »
No problem here
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Offline Asyn

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Re: Problem with Windows closing down web pages?
« Reply #13 on: March 03, 2018, 05:00:34 AM »
I've been using Avast Free AV for years on several different pcs in the past and never had a problem before this, I'm thinking of doing a complete removal and reinstall. I know it shouldn't be necessary but is that likely to resolve the issue?
Yes.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Problem with Windows closing down web pages?
« Reply #14 on: March 03, 2018, 02:16:24 PM »

Clean Install of Avast:
https://goo.gl/4Ptzkf
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet