Author Topic: How to contact to avast????????  (Read 8164 times)

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Offline Sauli

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How to contact to avast????????
« on: February 28, 2018, 11:10:39 AM »
I need to contact to avast because of the problem in my subscription, but in the email that I got from google play it doesn´t show the order ID which you will need to send message to avast. Also in the Secureline application there is a form you can fill to contact the support but it doesn´t work either, it just says error, try again later which I have done but I get the same error message everytime. There is no email address or phone number to contact so basicly I can´t to anything, not even cancel my subscription!!

Offline hermansky

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Re: How to contact to avast????????
« Reply #1 on: February 28, 2018, 02:18:41 PM »
Hello Sauli,
I'm sorry to hear that you're experiencing issues with Secureline. Could you please send me to PM your account so we can take a look at it?

Offline Marios9

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Re: How to contact to avast????????
« Reply #2 on: April 01, 2018, 12:27:29 AM »
Hello i have the same problem but i have bout the multiple devices from android phone and i can't register to any think..the vpn works only on my phone..can any body help me???

Offline Asyn

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Re: How to contact to avast????????
« Reply #3 on: April 01, 2018, 09:06:09 AM »
Hello i have the same problem but i have bout the multiple devices from android phone and i can't register to any think..the vpn works only on my phone..can any body help me???
-> https://support.avast.com/article/85/
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ginny_ann_2000

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Re: How to contact to avast????????
« Reply #4 on: May 01, 2018, 11:04:23 PM »
Hi,

I also need to contact someone at Avast. I bought a multi PC license for VPN in Feb '18 and have never been able to use it. The error message is "doesn't accept license". I've uninstalled and reinstalled the component and re-entered the license to no avail... I'd need to have a refund if this issue is not solved.

Thanks for any help!

Offline Asyn

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Re: How to contact to avast????????
« Reply #5 on: May 02, 2018, 06:27:32 AM »
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline martucci.marcella

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AVAST PHONE NUMBER
« Reply #6 on: December 16, 2019, 08:26:49 PM »
Can anyone tell me how I get a freaking live person on the phone to cancel my Avast subscription?!!!!  I cannot seem to find a working number for this company and I need to cancel a subscription!!!  Why the hell can't you actually get a live person on the phone these days!!!!!!!!!!!!!!!!!!!!!!

Offline Asyn

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Re: How to contact to avast????????
« Reply #7 on: December 17, 2019, 05:01:27 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
« Last Edit: December 17, 2019, 08:04:52 AM by Asyn »
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0