Author Topic: Firewall blocks my printer  (Read 574 times)

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Offline HawkerEng

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Firewall blocks my printer
« on: February 28, 2018, 08:54:15 PM »
Just upgraded from AVAST free to AVAST paid version.
I can no longer print to my HP Laserjet 5000  printer but did before the upgrade.

If I disable the firewall it works. How can I add an exception to make this work?
The printer prints over Ethernet via TCP/IP port to 192.168.1.99

Thanx

Offline Alikhan

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Re: Firewall blocks my printer
« Reply #1 on: February 28, 2018, 09:53:44 PM »
1. Is your Firewall mode set to Private?
2. Is "Intenet Connection Sharing Mode" enabled via Firewall > Settings > Policies?
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

Offline HawkerEng

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Re: Firewall blocks my printer
« Reply #2 on: February 28, 2018, 10:42:28 PM »
1. Is your Firewall mode set to Private?

Yes

2. Is "Intenet Connection Sharing Mode" enabled via Firewall > Settings > Policies?

No, should it be?
My network is a few computers all sharing internet via the same router. I also have a small Windows home server and hope to add a QNAP NAS soon.


Offline Alikhan

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Re: Firewall blocks my printer
« Reply #3 on: February 28, 2018, 10:51:36 PM »
You will need to have it enabled if your printer is connected to your local network. By default, it is disabled.
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

Offline HawkerEng

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Re: Firewall blocks my printer
« Reply #4 on: March 02, 2018, 09:51:01 PM »
@Alikhan  Thank you that did fix my problem.