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Author Topic: Can't install avast  (Read 8030 times)

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Offline midnight

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Can't install avast
« on: March 01, 2018, 12:21:59 AM »
I uninstalled Avast and tried another Antivirus program, uninstalled it and now I can't install avast.
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Offline Asyn

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Re: Can't install avast
« Reply #1 on: March 01, 2018, 05:13:01 AM »
Which Avast..? (Free/Pro/IS/Premier)
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline midnight

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Re: Can't install avast
« Reply #2 on: March 01, 2018, 11:19:38 AM »
Avast free.  A Comcast tech came here on Tuesday to hook up a new cable box for my TV and we were talking about anti-virus programs and he said I might want to try Norton so I installed it, then used Revco to uninstall Avast. I uninstalled Norton but now I can't install Avast.
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Offline Asyn

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Re: Can't install avast
« Reply #3 on: March 01, 2018, 11:26:58 AM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://support.avast.com/article/11/

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline midnight

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Re: Can't install avast
« Reply #4 on: March 01, 2018, 01:09:22 PM »
I did that but I still can't install Avast.
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Offline CraigB

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Re: Can't install avast
« Reply #5 on: March 01, 2018, 01:27:48 PM »
Listening to advice about Security software from a TV tech was a mistake ::)  did he also advise to install Norton while Avast was still installed :-\

Have you run the Norton removal tool prior to trying to install Avast again?

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Offline midnight

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Re: Can't install avast
« Reply #6 on: March 01, 2018, 01:32:31 PM »
Yes I have.

Edit:  More info. 

Until I can install Avast again I'm now using Avira Pro.  Have to have some kind of virus protection and Avira works pretty well.
« Last Edit: March 01, 2018, 03:50:18 PM by -midnight »
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Offline midnight

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Re: Can't install avast
« Reply #7 on: March 01, 2018, 07:34:45 PM »
Quote from: CraigB on March 01, 2018, 01:27:48 PM
Listening to advice about Security software from a TV tech was a mistake ::)  did he also advise to install Norton while Avast was still installed :-\

Have you run the Norton removal tool prior to trying to install Avast again?



He came here to check out my router because the network scan still showed I was vunerable and I mentioned my TV wasn't working and that's when he asked me if I had ever tried Norton.  He did tell me to uninstall Avast before I installed Norton which I did.

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Offline Pondus

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Re: Can't install avast
« Reply #8 on: March 01, 2018, 07:55:39 PM »
Quote from: -midnight on March 01, 2018, 01:32:31 PM
Yes I have.

Edit:  More info. 

Until I can install Avast again I'm now using Avira Pro.  Have to have some kind of virus protection and Avira works pretty well.
Win10 comes with windows defender ....

Why did you uninstall Norton ?


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