Author Topic: Forgotten Master Password  (Read 5515 times)

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Offline patrice58

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Forgotten Master Password
« on: March 02, 2018, 01:37:08 PM »
I've forgotten my master password but I can access Avast Password via fingerprint. How does sync work for me since I can't remember my master password?
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Offline Martin Kvetko

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Re: Forgotten Master Password
« Reply #1 on: March 05, 2018, 11:43:52 AM »
The master password protects main secret which is unique per each password storage while other login methods as well as finger print is doing the same so if you have an option (any of supported) which unlocks the password storage (means it can unlock main secret) then the synchronization still can and will work.

Offline patrice58

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Re: Forgotten Master Password
« Reply #2 on: March 05, 2018, 04:06:59 PM »
So if my phone breaks or I buy a new one, how will I be able to transfer my passwords over to my new device?

Won't I be asked for my master password?

What about synchronising to my Avast account? Won't I be asked for my master password when I attempt to do so?
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Offline bob3160

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Re: Forgotten Master Password
« Reply #3 on: March 05, 2018, 06:23:38 PM »
Best advice, start all over again and this time , remember that master password.
The sooner you do it, the easier it will be. Eventually you'll need to do that anyway so get it over with.
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Offline patrice58

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Re: Forgotten Master Password
« Reply #4 on: March 05, 2018, 08:51:19 PM »
No need I have turned my house upside down and found the piece of paper I wrote the password on. So what's next? How to sync from Avast Password to my Avast account?
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Offline Martin Kvetko

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