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Author Topic: Version 18.2.2328 having Behavior Shield issue  (Read 3492 times)

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Offline Aarya

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Version 18.2.2328 having Behavior Shield issue
« on: March 03, 2018, 09:10:11 PM »
Hello Avastians,

I read everywhere in the forum that the Behavior Shield issue has been taken care of and I started seeing this issue for the first time on my machine (Windows 10) since last night when I updated my Avast to Version 18.2.2328 (build 17.5.3559.0).

Could someone please confirm if this known issue has been really fixed by Avast? I did a repair of Avast as well as mentioned in some of the posts in the forum and it didn't help either.

Thanks!
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Offline Asyn

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #1 on: March 03, 2018, 09:31:22 PM »
Hi, afaik it has been fixed, but wait for one of the guys with W10 to confirm.
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Offline Gopher John

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #2 on: March 03, 2018, 11:11:42 PM »
Has Windows 10 been restarted since Avast update.  It should be Version 18.2.2328 (build 18.2.3827.0).

Edited build number to correct it.
« Last Edit: March 04, 2018, 02:06:38 AM by Gopher John »
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Offline Aarya

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #3 on: March 04, 2018, 12:39:46 AM »
Quote from: Gopher John on March 03, 2018, 11:11:42 PM
Has Windows 10 been restarted since Avast update.  It should be Version 18.2.2328 (build 18.0.3827.0).

Yes, it's been restarted multiple times after the Avast update. But the issue still persists. I am still seeing Version 18.2.2328 (build 17.5.3559.0) on my Avast.
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Offline Gopher John

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #4 on: March 04, 2018, 03:11:49 AM »
Below is copied from an Asyn post.

1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline bob3160

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #5 on: March 04, 2018, 05:53:33 PM »

Clean Install of Avast:
https://goo.gl/4Ptzkf
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Offline Aarya

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #6 on: March 04, 2018, 06:56:35 PM »
Thanks all. I have completely uninstalled everything and re-installed right after posting here yesterday, and it seems to worked now. But, now that I lost the Safezone Web Browser after the re-installation.  :-X
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Offline bob3160

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #7 on: March 04, 2018, 07:14:29 PM »
Quote from: Aarya on March 04, 2018, 06:56:35 PM
Thanks all. I have completely uninstalled everything and re-installed right after posting here yesterday, and it seems to worked now. But, now that I lost the Safezone Web Browser after the re-installation.  :-X
You had to be using an older version. The SafeZone Browser hasn't been available for quite while.
A replacement is in the works.
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Offline Aarya

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #8 on: March 05, 2018, 11:11:58 PM »
Quote from: bob3160 on March 04, 2018, 07:14:29 PM
You had to be using an older version. The SafeZone Browser hasn't been available for quite while.
A replacement is in the works.
Holy smokes! How did that happen? My Avast has been updated regularly since the last 1-2 years. When is the replacement supposed to be coming? I'll not be able to do any transactions until then.  :(
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Offline bob3160

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #9 on: March 05, 2018, 11:23:11 PM »
Quote from: Aarya on March 05, 2018, 11:11:58 PM
Quote from: bob3160 on March 04, 2018, 07:14:29 PM
You had to be using an older version. The SafeZone Browser hasn't been available for quite while.
A replacement is in the works.
Holy smokes! How did that happen? My Avast has been updated regularly since the last 1-2 years. When is the replacement supposed to be coming? I'll not be able to do any transactions until then.  :(
The world hasn't come to an end. :)
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Offline Adrian168

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #10 on: March 06, 2018, 12:17:05 PM »
Please, I have installed version 12.8.2328(build 17.5.3559.0) Avast Internet Security. All's well except Behavior shield ("cannot install").
"Essential Shields cannot be installed" AND after some time "Cannot install Behavior Shield".
  • I have executed two restarts.
  • I have tried Avast Repair - same problem.
After ten minutes all essential shields(4) seems to be not installed (a kind of message on avast screen: "shields.undefined" and "shields.undefined.desc")
What is that? For the moment I'm afraid to use my computers.

I mention that I have two licenses for two computers.

Windows 7 x64 HP Probook.

Thanks!

PS. Please excuse me! I have three posts with the same message. My age is 68. I am not comfortable with this kind of forum.
« Last Edit: March 06, 2018, 01:18:50 PM by Adrian168 »
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Offline bob3160

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #11 on: March 06, 2018, 02:31:53 PM »
Quote from: Adrian168 on March 06, 2018, 12:17:05 PM
Please, I have installed version 12.8.2328(build 17.5.3559.0) Avast Internet Security. All's well except Behavior shield ("cannot install").
"Essential Shields cannot be installed" AND after some time "Cannot install Behavior Shield".
  • I have executed two restarts.
  • I have tried Avast Repair - same problem.
After ten minutes all essential shields(4) seems to be not installed (a kind of message on avast screen: "shields.undefined" and "shields.undefined.desc")
What is that? For the moment I'm afraid to use my computers.

I mention that I have two licenses for two computers.

Windows 7 x64 HP Probook.

Thanks!

PS. Please excuse me! I have three posts with the same message. My age is 68. I am not comfortable with this kind of forum.
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
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Offline Adrian168

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #12 on: March 06, 2018, 03:08:45 PM »
Thank you very much!
It worked. Very accurate. I wish you all the best!

Maybe was the possibility to clear some files only in safe mode.
« Last Edit: March 06, 2018, 03:15:13 PM by Adrian168 »
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Offline Adrian168

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #13 on: March 06, 2018, 03:14:27 PM »
I have a question: Why did not automatically install avast the last build version?
I am a curious man. Please, don't judge me!
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Offline bob3160

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Re: Version 18.2.2328 having Behavior Shield issue
« Reply #14 on: March 06, 2018, 03:18:54 PM »
Quote from: Adrian168 on March 06, 2018, 03:14:27 PM
I have a question: Why did not automatically install avast the last build version?
I am a curious man. Please, don't judge me!
Check your settings:

Even if set to automatic, the updates are spread over time to prevent server overload.
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