Author Topic: 18.2.2328 and IE/Outlook  (Read 1396 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
18.2.2328 and IE/Outlook
« on: March 06, 2018, 08:58:38 AM »
Hi, Lately Avast has been blocking my IE web pages and Outlook -  trying to connect to pop mailboxes.

If I disable the firewall, connect, then re-enable the firewall, everything seems fine from then on (for established tabs anyway).

If I create a group/application rule in the firewall  with all connections allowed for both apps, this also seems to fix the problem. I think this started happening 1 or two updates ago.

My questions are:
1) Has anybody else noticed this behaviour, &
2) Does it seem insecure to allow all connections on these two apps, is that likely to allow something in?

Avast Premier 18.2.2328
IE: 10
Outlook 2010: V14
Win: 7 pro SP1.

many thanks.
« Last Edit: March 06, 2018, 09:02:29 AM by parkyCables »

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: 18.2.2328 and IE/Outlook
« Reply #1 on: March 06, 2018, 09:06:38 AM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: 18.2.2328 and IE/Outlook
« Reply #2 on: March 06, 2018, 09:15:31 AM »
>Other security related software installed..?
Yep: malwarebytes 3.3.1 premium.


>Which AV(s) did you use before Avast..?
Um, not sure - if any. Been using Avast for years now, & I think it was the first to go onto the PC, although it was the free version back then.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: 18.2.2328 and IE/Outlook
« Reply #3 on: March 06, 2018, 09:19:49 AM »
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

PS: Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: 18.2.2328 and IE/Outlook
« Reply #4 on: March 06, 2018, 01:24:55 PM »
Thanks for your help Asyn.

In short it seems to be working now.

Details:
Avast cleaner would not run in safe mode, or safe mode-command prompt, kept complaining about a stub not able to run. So I tried in 'normal' mode, despite warning against it, it seemed to complete successfully.

After reinstall/relicence/reboot, Avast came up in passive mode - which I didn't know about. It did that because of Malwarebytes. I don't really want Avast as scan only, so I took passive mode off, restarted, and all seems well for now anyway. I know plenty of people advise against more then one AV pgm, but I find the risk of a conflict worth it for the extra protection (probably) afforded. I've never had a problem with them conflicting - until now, maybe.

I'm not sure if there was a conflict, but they both seem to be running happily now.

I would still like to know if anyone else has had similar issues...

Thanks again.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: 18.2.2328 and IE/Outlook
« Reply #5 on: March 07, 2018, 04:33:18 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0