Author Topic: Transfering License  (Read 2509 times)

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Transfering License
« on: March 07, 2018, 12:36:36 AM »
Hi, I'm trying to transfer my license from my old desktop to my new one. I got to step 6 on the transfer help page but I don't have a code to activate my Internet Security version and when I check my account it says I don't have a license to apply.

Offline Asyn

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Re: Transfering License
« Reply #1 on: March 07, 2018, 04:54:40 AM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Transfering License
« Reply #2 on: March 07, 2018, 11:03:37 PM »
It's telling me there's no valid license. Before I followed step 5 (Delete from Account) it said there was still about 30% of it's time frame remaining so I know it didn't expire.

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Re: Transfering License
« Reply #3 on: March 08, 2018, 04:50:50 AM »
Did you buy from Avast directly or from a reseller..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Transfering License
« Reply #4 on: March 08, 2018, 11:04:53 PM »
I bought it directly, through the program's purchase section.

Offline Asyn

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Re: Transfering License
« Reply #5 on: March 09, 2018, 05:15:12 AM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0