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Transfering License
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Topic: Transfering License (Read 3011 times)
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REDACTED
Guest
Transfering License
«
on:
March 07, 2018, 12:36:36 AM »
Hi, I'm trying to transfer my license from my old desktop to my new one. I got to step 6 on the transfer help page but I don't have a code to activate my Internet Security version and when I check my account it says I don't have a license to apply.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Transfering License
«
Reply #1 on:
March 07, 2018, 04:54:40 AM »
->
https://www.avast.com/resend-license-paid.php
(Resend paid license)
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: Transfering License
«
Reply #2 on:
March 07, 2018, 11:03:37 PM »
It's telling me there's no valid license. Before I followed step 5 (Delete from Account) it said there was still about 30% of it's time frame remaining so I know it didn't expire.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Transfering License
«
Reply #3 on:
March 08, 2018, 04:50:50 AM »
Did you buy from Avast directly or from a reseller..?
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: Transfering License
«
Reply #4 on:
March 08, 2018, 11:04:53 PM »
I bought it directly, through the program's purchase section.
Logged
Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Transfering License
«
Reply #5 on:
March 09, 2018, 05:15:12 AM »
Contact support:
https://support.avast.com/contact
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Transfering License