Consumer Products > Avast Account (my.avast.com)

Transfering License

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REDACTED:
Hi, I'm trying to transfer my license from my old desktop to my new one. I got to step 6 on the transfer help page but I don't have a code to activate my Internet Security version and when I check my account it says I don't have a license to apply.

Asyn:
-> https://www.avast.com/resend-license-paid.php (Resend paid license)

REDACTED:
It's telling me there's no valid license. Before I followed step 5 (Delete from Account) it said there was still about 30% of it's time frame remaining so I know it didn't expire.

Asyn:
Did you buy from Avast directly or from a reseller..?

REDACTED:
I bought it directly, through the program's purchase section.

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